Firm Ecommerce Pack

Curated skill bundle for e-commerce platforms, D2C brands and marketplace operators. Activates the firm pyramid with Marketing, Commercial, Operations and Engineering agents pre-configured for catalog management, campaign orchestration, customer support and revenue operations workflows.

Sector bundle for e-commerce & retail environments.

Activated departments

Department	Services activated	Focus
Marketing	Product Marketing · Growth Marketing · Content & Brand	Campaigns, SEO, UGC
Commercial	Sales Engineering · Revenue Operations · Partnerships	GMV, conversion, B2B
Engineering	Frontend · Backend · Data Engineering · Integration	Platform, APIs, feeds
Support Clients	Client Support Operations · Client Incident Response	CX, returns, escalations
Finance	FP&A · Pricing Strategy · Billing & Collections	Margin, pricing, cashflow
Operations	DevOps · Release · Documentation	Deployments, catalog ops

Recommended ClawHub skills to install alongside

bash

npx clawhub@latest install activecampaign           # Email/CRM automation
npx clawhub@latest install airtable-automation      # Product catalog management
npx clawhub@latest install biz-reporter             # GA4 + Stripe analytics
npx clawhub@latest install ai-hunter-pro            # Social media trend automation
npx clawhub@latest install shopping-ecommerce       # Product data extraction
npx clawhub@latest install firm-orchestration       # A2A orchestration backbone
npx clawhub@latest install firm-delivery-export     # Output → PR / ticket / doc

Firm configuration overlay

json

{
  "agent": {
    "model": "anthropic/claude-opus-4-6",
    "workspace": "~/.openclaw/workspace/ecommerce-firm"
  },
  "agents": {
    "defaults": {
      "workspace": "~/.openclaw/workspace/ecommerce-firm"
    }
  }
}

Prompt: product launch orchestration

text

Use firm-orchestration with:
  objective: "Launch Summer 2026 collection across all channels by March 15"
  departments: ["marketing", "engineering", "operations"]
  constraints: ["budget €15k", "no discount > 20%", "mobile-first"]
  definition_of_done: "Launch checklist: landing page live, campaigns scheduled, inventory synced"
  delivery_format: "project_brief"

Prompt: CX incident response

text

Use firm-orchestration with:
  objective: "Triage 47 open complaints from payment gateway outage on Feb 27"
  departments: ["support_clients", "engineering", "finance"]
  constraints: ["SLA: 24h response", "auto-refund for orders < €50"]
  definition_of_done: "Resolution report: refunds processed, root cause, prevention plan"
  delivery_format: "markdown_report"

Routing profiles

Task	Profile	Model hint
Campaign copy	marketing → creative-premium	Claude Opus
Code review	engineering → reasoning-technical	Claude Sonnet
Data analysis	finance → analysis-deep	Claude Opus
Product description	marketing → translation-precision	Claude Haiku

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