CMI CPaaS - WhatsApp OTP Sender

Send WhatsApp OTP (one-time password) messages via CMI OmniChannel RCS API. Use when user asks to send verification code, OTP, or authentication code via WhatsApp. This skill requires authentication credentials and uses a pre-configured template.

WhatsApp OTP Sender

Purpose

Send one-time password (OTP) messages through WhatsApp using the CMI OmniChannel RCS platform.

Quick Start

When user requests to send a WhatsApp OTP:

1. Ask for credentials (if not already provided):

   • AccessKeyId
   • AccessKeySecret
   • ApplicationName (default: "default")
   • ApplicationSecret

2. Ask for required parameters:

   • To: Recipient phone number with country code, no + prefix (e.g., 8613800138000)
   • otp_code: The verification code to send (e.g., "123456")

   Important phone number format:

   • From (sender): [phone] (with + prefix)
   • To (recipient): 8613800138000 (without + prefix)

3. Use the script: Call the Python script to send the message

   bash

   python scripts/send_whatsapp_otp.py \
     --access-key-id "$ACCESS_KEY_ID" \
     --access-key-secret "$ACCESS_KEY_SECRET" \
     --app-name "$APPLICATION_NAME" \
     --app-secret "$APPLICATION_SECRET" \
     --to "$TO_NUMBER" \
     --otp "$OTP_CODE"
   

Fixed Configuration

• Template Name: test_otp_cn_111501 (pre-configured in backend)
• From Number: [phone] (with + prefix)
• Type: template
• Language: zh_CN
• Components:
  • body: Contains OTP code parameter
  • button: URL button with index 0

API Endpoint

• URL: https://cpaas-rcs.cmidict.com:7081/singleSend
• Method: POST
• Headers: Content-Type: application/json

Security Considerations

Important Notes:

1. SSL Certificate Verification: The script uses a custom SSL adapter with permissive settings (check_hostname=False, verify_mode=CERT_NONE) to connect to the API endpoint. This is necessary because the CMI OmniChannel RCS API endpoint (cpaas-rcs.cmidict.com:7081) has a non-standard SSL/TLS configuration that causes connection failures with standard verification.

2. Proxy Settings: The script clears all proxy environment variables (http_proxy, https_proxy, etc.) to ensure direct connection to the API endpoint. This is required because:

   • The API endpoint may not be accessible through certain proxies
   • Proxy configurations in user environments can cause connection timeouts
   • Direct connection provides more reliable operation

Security Impact: These configurations are evaluated as medium risk. The script only affects communication with this specific API endpoint and does not impact other connections.

Recommendation: Work with your operations team to:

1. Investigate the SSL/TLS configuration of cpaas-rcs.cmidict.com:7081
2. Test if the API endpoint is accessible through your corporate proxy
3. Request the API provider to fix their certificate configuration
4. Re-enable standard SSL verification and proxy support once the endpoint is compliant

Current Workaround: The script includes inline comments documenting the reasoning for these security settings.

Authentication

This API uses tenant-based authentication:

• AccessKeyId: Tenant identifier (e.g., PAID_1881A95CE7AEDA00H204B)
• AccessKeySecret: Tenant secret key (Base64 encoded)
• Timestamp: Auto-generated by script (ISO8601 UTC format, valid for 15 minutes)

Important: Do NOT manually provide timestamp. The script will generate it automatically at runtime.

Response

Successful response (Code: 0):

json

{
  "Code": 0,
  "Message": "OK",
  "Timestamp": "2023-01-01T12:00:00Z",
  "From": "[phone]",
  "To": "8613800138000",
  "BizId": "MDPG177BBCFD8301E42FH144E"
}

Error response (Code != 0):

json

{
  "Code": 11998,
  "Message": "ERRCODE_invalid_parameter 120",
  "Timestamp": "2023-08-17T10:01:49Z"
}

Usage Example

User: "Send a WhatsApp OTP to 8614749386918 with code 123456"

Assistant: "I'll need your API credentials to send the WhatsApp OTP. Please provide:

• AccessKeyId
• AccessKeySecret
• ApplicationName (or use 'default')
• ApplicationSecret"

[User provides credentials]

[Assistant calls the script and reports result]