Churn Prevention
v0.1.0When the user wants to reduce churn, build cancellation flows, set up save offers, recover failed payments, or implement retention strategies. Also use when...
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byVictor Huang@mrhuang09
MIT-0
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LicenseMIT-0 · Free to use, modify, and redistribute. No attribution required.
Security Scan
OpenClaw
Benign
high confidencePurpose & Capability
The name/description align with the content: cancel-flow design, save-offer mappings, and a dunning playbook. There are no unexpected environment variables, binaries, or config paths required — everything requested is proportional to a SaaS churn/retention advisor.
Instruction Scope
Runtime instructions are prose-only and confined to designing cancel flows, surveys, offers and dunning sequences. The skill tells the agent to read a local context file if present (.agents/product-marketing-context.md or .claude/product-marketing-context.md) which is reasonable for a marketing/retention assistant, but that means it will consume any contents of that workspace file (which could include sensitive internal product/marketing notes). The skill does not instruct the agent to read unrelated system files, environment variables, or transmit data to external endpoints.
Install Mechanism
There is no install spec and no code to write to disk (instruction-only). This minimizes risk from downloaded binaries or post-install hooks.
Credentials
The skill declares no required env vars, credentials, or config paths. It does ask for operational details (billing provider, billing interval, MRR, etc.) which are appropriate for its function. Note: implementing some of its recommended actions (e.g., enabling Stripe smart retries) would require provider credentials, but the skill itself does not request them.
Persistence & Privilege
Skill flags are default (not always:true). It does not request permanent presence, nor does it instruct modification of other skills or system-wide agent settings. Autonomous invocation is allowed by platform default but not excessive here.
Assessment
This skill is an instruction-only playbook and appears coherent for churn-reduction tasks. Before installing: (1) review any workspace file named .agents/product-marketing-context.md (or .claude/...) because the skill will read it if present — remove secrets from that file; (2) be prepared that following the playbook may require providing third-party billing credentials (Stripe/Chargebee/etc.) to other tools or manual implementation steps — give the minimum privileges and use test keys where possible; (3) if the agent later asks to integrate with your billing provider, verify it requests only the specific API keys/scopes needed and do not paste long-lived secrets into freeform chat history or workspace notes.Like a lobster shell, security has layers — review code before you run it.
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License
MIT-0
Free to use, modify, and redistribute. No attribution required.