Vague Triggers
Medium
- Confidence
- 93% confidence
- Finding
- The skill description contains very broad trigger phrases such as 'how do I keep users' and 'customers are leaving,' which can match many general business or product questions outside the narrow churn-prevention scope. Over-broad activation can cause the wrong skill to engage, leading to irrelevant guidance, missed routing to safer or more appropriate skills, and increased prompt-surface exposure from unnecessary context loading.
