ClawHub
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Security audit

Churn Prevention

Security checks for vulnerabilities and agentic risk

Overview

This is a markdown-only churn-prevention playbook with purpose-aligned business guidance and no code execution or hidden system behavior.

Before installing, treat this as business and product guidance, not legal advice. It may lead the agent to read local product-marketing context and discuss cancellation, billing, payment recovery, and customer data workflows, so review proposed implementation changes carefully and ensure any live billing or account changes require explicit user approval.

A.I.G

Vulnerability Patterns
  • Skill Instruction HijackingAlters the agent's session goals or safety constraints when the skill loads
  • Agent Memory PoisoningWrites attacker-controlled rules into memory that affect later sessions
  • Remote Payload Retrieval and ExecutionFetches external code whose behavior can change after review
  • Embedded Malicious CodeShips malicious scripts inside the skill and executes them locally
  • Unauthorized Access and Privilege EscalationObtains permissions beyond the task's legitimate needs

SkillSpector

Vulnerability Patterns
  • Excessive AgencyUnrestricted Tool Access, Autonomous Decision Making, Scope Creep
  • Trigger AbuseOverly Broad Trigger, Shadow Command Trigger, Keyword Baiting Trigger
  • Prompt InjectionInstruction Override, Hidden Instructions, Exfiltration Commands
  • Data ExfiltrationExternal Transmission, Env Variable Harvesting, File System Enumeration
  • Privilege EscalationExcessive Permissions, Sudo/Root Execution, Credential Access
Findings (2)

Vague Triggers

Medium
Category
Not specified by scanner
Confidence
93% confidence
Finding

The skill description contains very broad trigger phrases such as 'how do I keep users' and 'customers are leaving,' which can match many general business or product questions outside the narrow churn-prevention scope. Over-broad activation can cause the wrong skill to engage, leading to irrelevant guidance, missed routing to safer or more appropriate skills, and increased prompt-surface exposure from unnecessary context loading.

Content

No source excerpt is available for this finding.

Autonomous Decision Making

Medium
Category
Excessive Agency
Confidence
75% confidence
Finding

Skill enables autonomous high-impact decisions without human-in-the-loop verification. Critical operations (destructive commands, financial transactions, data deletion) should require explicit user confirmation.

Content

Scanner excerpt · references/cancel-flow-patterns.md (reported line 310)May include surrounding context.

md
- Inform users about data retention period post-cancel
- Offer data export before account deletion
- Honor deletion requests within 30 days
- Don't use post-cancel data for marketing without consent

### General Best Practices
- Always show a clear path to complete cancellation