Dropshipping business operations for Shopify/WooCommerce store owners sourcing from AliExpress, CJDropshipping, or US suppliers. Order tracking, supplier communication templates, customer service automation, product research briefs, and margin tracking. Built for solo dropshippers scaling past $10K/mo.

Install

openclaw skills install @joshbuildswithdoit/dropship-ops

Dropshipping Operations

Scale your dropship store without hiring a team.

Order Management

  • Daily order status summary (pending, shipped, delayed)
  • Flag orders not shipped within 3 business days
  • Draft supplier follow-up messages for delayed orders
  • Refund/dispute resolution templates for customers

Customer Service

  • Response templates for: tracking inquiries, refund requests, wrong item, damaged item, delivery delays
  • Draft return policy explanations
  • Escalation checklist for PayPal/Stripe chargebacks
  • Customer satisfaction follow-up sequence (7 days post-delivery)

Product Research

  • Research brief template for new product testing
  • Competitor product analysis (input URL → analysis framework)
  • Winning product criteria checklist (margin, competition, trend, shipping time)
  • Seasonal opportunity calendar

Supplier Management

  • Supplier scorecard (shipping time, defect rate, communication)
  • Sample order checklist before scaling a product
  • Price negotiation email templates
  • Backup supplier identification process

Store Optimization

  • Weekly conversion rate review checklist
  • Product page audit (images, description, reviews, price)
  • Abandoned cart sequence setup guide
  • Upsell/cross-sell recommendation framework

Financials

  • Daily margin tracker (revenue, COGS, ad spend, net)
  • Ad spend vs revenue ratio alert (flag if ROAS drops below target)
  • Monthly profit report template
  • Tax prep checklist (sales tax nexus, COGS documentation)

Setup

Tell your agent:

  • Your store URL and top 10 products by revenue
  • Primary supplier contacts
  • Target profit margin per product
  • Current monthly ad spend and ROAS target