monitoring-aiops

Use this skill whenever the user needs to operate a network / infrastructure monitoring NOC on SolarWinds Orion (SWIS REST + SWQL), Paessler PRTG (web API), or Zabbix 6.x/7.x (JSON-RPC) — a one-shot NOC overview, canned SWQL answers (nodes down, flapping interfaces, muted, high-CPU nodes, full volumes, unmanaged/scheduled), a validated read-only SWQL passthrough, deduped/rolled-up active alerts, SolarWinds node/interface/volume/application health and top-N, PRTG sensors/devices/groups/history/alarms, Zabbix problems/hosts/host-groups/triggers/events/item-history/maintenances, and guarded writes (acknowledge, mute/unmute, schedule maintenance, unmanage/remanage, remove node, pause/resume sensor, create/delete Zabbix maintenance window). Always use this skill for "SolarWinds", "Orion", "SWQL", "THWACK question", "PRTG", "Paessler", "Zabbix", "Zabbix problem", "Zabbix trigger", "Zabbix maintenance", "NOC overview", "which nodes are down", "flapping interfaces", "interface flap storm", "alert storm", "acknowledge this alert", "worst CPU nodes", "top-N by latency/packet loss", "which volumes are full", "muted alerts report", "unmanaged nodes", "schedule a maintenance window", "unmanage / remanage a node", "pause a PRTG sensor" when the context is monitoring. Do NOT use when the target is something other than a SolarWinds/PRTG/Zabbix monitoring platform (a hypervisor, storage appliance, backup product, Kubernetes cluster, network device config, or OT/industrial equipment) — route those to the appropriate other AIops-tools skill. Governed monitoring operations with a built-in governance harness (audit, policy, token budget, undo, risk-tiers). PRTG's free Freeware edition and an open-source Zabbix appliance are the easiest live checks; SolarWinds is trial-only past 30 days.

Disclaimer: Community-maintained open-source project, not affiliated with, endorsed by, or sponsored by SolarWinds, Paessler, Zabbix, or any monitoring vendor. SolarWinds, Orion, SWQL, THWACK, PRTG, Paessler and Zabbix are trademarks of their respective owners. Source at github.com/AIops-tools/Monitoring-AIops under the MIT license.

Governed network / infrastructure monitoring operations — 42 MCP tools across SolarWinds Orion (SWIS REST + SWQL), Paessler PRTG (web API), and Zabbix 6.x/7.x (JSON-RPC 2.0), every one wrapped with the bundled @governed_tool harness: a local unified audit log under ~/.monitoring-aiops/, policy engine, token/runaway budget guard, undo-token recording, and risk-tier labelling on the audit trail. One config can span all NOCs. The Orion password / PRTG API token / Zabbix API token is stored encrypted (~/.monitoring-aiops/secrets.enc, Fernet + scrypt) — never plaintext on disk.

Standalone: the governance harness is bundled in the package (monitoring_aiops.governance) — no external skill-family dependency. PRTG's free Freeware edition and an open-source Zabbix appliance are the easiest live checks; SolarWinds is trial-only past 30 days (largest verification debt — see docs/VERIFICATION.md).

What This Skill Does

Group	Platform	Tools	Count	R/W
SWQL	SolarWinds	library, canned, query (SELECT-only passthrough)	3	read
Alerts	all	active_alerts (dedup/rollup), alert_acknowledge	2	1 read, 1 write
SolarWinds health	SolarWinds	node/nodes/interface/volume/application status, topn, noc_rollup	7	read
SolarWinds writes	SolarWinds	list_events/unmanaged/muted	3	read
	SolarWinds	mute/unmute, schedule_maintenance, remanage_node	4	write (med)
	SolarWinds	unmanage_node, remove_node	2	write (high)
PRTG	PRTG	sensors/sensor_details/devices/groups/history/system_status/alarms	7	read
PRTG writes	PRTG	pause_sensor, resume_sensor, schedule_maintenance_prtg	3	write (med)
Zabbix	Zabbix	zabbix_problems/hosts/hostgroups/triggers/events/item_history/maintenances	7	read
Zabbix writes	Zabbix	zabbix_create_maintenance (time-boxed; undo = delete that id)	1	write (med)
	Zabbix	zabbix_delete_maintenance (priorState = full definition)	1	write (high)
Undo	all	undo_list, undo_apply	2	undo

The canned SWQL library (swql_library lists them) answers the most-repeated THWACK questions directly: nodes_down, flapping_interfaces, muted_report, high_cpu_nodes, volumes_full, unmanaged_scheduled. For anything else, swql_query is a validated read-only (SELECT-only) SWQL passthrough.

Quick Install

bash

uv tool install monitoring-aiops
monitoring-aiops init       # wizard: pick platform (solarwinds/prtg/zabbix) + encrypted secret
monitoring-aiops doctor

When to Use This Skill

• Get a NOC snapshot (overview / noc_rollup): active/unacked alert counts, down/warning nodes, worst CPU
• Answer a repeated SWQL question (swql_library → swql_canned nodes_down), or run an ad-hoc read-only SWQL SELECT (swql_query)
• Triage an alert storm (active_alerts dedup/rollup collapses flap/down storms), then alert_acknowledge
• SolarWinds health: node_status, interface_status (top-N by util), volume_status, application_status (SAM), topn (cpu/mem/latency/loss)
• PRTG: list prtg_sensors / prtg_devices / prtg_groups, drill with prtg_sensor_details / prtg_history, check prtg_alarms / prtg_system_status
• Zabbix: triage zabbix_problems (0-5 severity mapped to levels) / zabbix_triggers, inventory zabbix_hosts / zabbix_hostgroups, drill with zabbix_item_history (bounded), review zabbix_events / zabbix_maintenances
• Safely take a node out for maintenance (schedule_maintenance / unmanage_node with dry_run + double-confirm), pause a PRTG sensor (pause_sensor), or create a time-boxed Zabbix maintenance window (zabbix_create_maintenance — undo deletes exactly that window)

Do NOT use when the target is not a SolarWinds/PRTG/Zabbix monitoring platform — route hypervisor, storage, backup, cluster, network-device-config, or OT/industrial work to the appropriate other AIops-tools skill.

Related Skills — Skill Routing

If the user wants…	Use
SolarWinds Orion / SWQL, PRTG, or Zabbix monitoring ops	monitoring-aiops (this skill)
A non-monitoring platform (hypervisor, storage, backup, cluster, network config, OT edge)	the appropriate other AIops-tools skill
Other monitoring stacks (not SolarWinds/PRTG/Zabbix)	out of scope for this tool

Common Workflows

No authorization gate: the skill runs the operations you ask for and audits every one; it does not decide whether a write is permitted — that is the agent's judgement or the permissions of the SolarWinds/PRTG/Zabbix account it connects with (a read-only monitoring account makes writes fail at the server). There is no read-only switch, policy file, or approval gate. MONITORING_AUDIT_APPROVED_BY / MONITORING_AUDIT_RATIONALE are optional audit annotations, recorded when set.

1. The 3 a.m. alert storm — collapse it, then acknowledge what matters

1. monitoring-aiops doctor → confirm the NOC platform is actually reachable (a "storm" is sometimes just a poller that lost the target)
2. monitoring-aiops overview → the one-screen picture: down/warning counts across the configured targets
3. monitoring-aiops alert list (MCP: active_alerts) → deduped / rolled-up entries; an interface-flap or node-down storm collapses into one entry with a count instead of a wall of alerts
4. noc_rollup → confirm whether the storm has a single upstream cause (one node down taking its children with it) rather than N independent faults
5. Acknowledge only the rolled-up entry that matters: monitoring-aiops alert ack <alert-id> (SolarWinds AlertActive.Acknowledge / PRTG acknowledgealarm / Zabbix event.acknowledge) — the prior ack state is captured into priorState, and the ack is double-confirmed
6. Failure branch: if doctor fails, do not acknowledge anything — you would be silencing alerts you cannot currently see. Fix credentials with monitoring-aiops secret set <target> first. If you acknowledged the wrong alert, monitoring-aiops undo list → undo apply <id> restores the prior ack state.

2. "Which nodes are down and what's saturated?" (read-only)

1. noc_rollup → down / warning counts plus the worst-CPU nodes in a single call, so you do not page through a dashboard
2. topn cpu (also memory, latency, packetloss) → the worst offenders with the measured number
3. node_status <node> → drill into one node; interface_status for a suspected link problem, volume_status for a filling disk, application_status for an app-layer fault
4. list_events → what changed around the time things went bad
5. list_unmanaged → check whether a "missing" node is simply unmanaged from a previous maintenance window that was never reverted
6. Failure branch: if a node shows down but is reachable from your shell, the fault is in polling, not the node — check list_muted and list_unmanaged before escalating to the network team.

3. Planned maintenance: suppress noise time-boxed, then restore

1. node_status <node> / swql_canned nodes_down → confirm you have the right node and that it is currently healthy (so you can tell the difference afterwards)
2. Prefer the time-boxed path — it expires on its own: schedule_maintenance <node> --end ... (SolarWinds), schedule_maintenance_prtg (PRTG), or zabbix_create_maintenance (Zabbix, undo → delete that maintenance id)
3. If you genuinely need to unmanage instead: unmanage_node <node> --dry-run, then re-run without --dry-run → high risk, double confirmation; it records an inverse remanage_node undo descriptor
4. For a single noisy sensor rather than a whole node: pause_sensor (PRTG, undo → resume_sensor) or mute_alerts (undo → unmute_alerts)
5. When maintenance ends: remanage_node <node> / resume_sensor / unmute_alerts, or simply monitoring-aiops undo apply <id> to replay the recorded inverse
6. Failure branch: the classic failure here is forgetting to restore — run list_unmanaged and list_muted at the end of every maintenance window; anything still listed is silently unmonitored. Time-boxed maintenance windows are preferred precisely because they fail safe.

4. Answer a bespoke NOC question with SWQL

1. monitoring-aiops swql library (MCP: swql_library) → the canned queries, so you do not hand-write what already exists
2. monitoring-aiops swql canned nodes_down → run a canned one directly (also high_cpu_nodes and the rest of the library)
3. Not canned? monitoring-aiops swql query "SELECT ..." → the passthrough validates the statement is a read-only SELECT before it runs; anything else is refused
4. Feed the result into an action — e.g. a node the query surfaced goes into workflow 3 for a maintenance window
5. Failure branch: a rejected query is almost always a non-SELECT statement or a SWQL/SQL dialect slip (SWQL has no * expansion on some entities). Start from the nearest canned query in swql library and modify it rather than writing from scratch. The passthrough will not be talked into a write — writes go through the governed tools, where they are audited.

Governance & Safety

• Every tool is audited to ~/.monitoring-aiops/audit.db (relocatable via MONITORING_AIOPS_HOME).
• Each tool's risk_level is carried into the audit row as a descriptive tier (a label, not a gate). MONITORING_AUDIT_APPROVED_BY / MONITORING_AUDIT_RATIONALE are optional audit annotations, recorded when set.
• Destructive writes support --dry-run and double confirmation at the CLI.
• Suppression / maintenance writes are time-boxed (require an end time / duration). Reversible writes record an inverse descriptor (mute→unmute, unmanage→remanage, pause→resume, zabbix_create_maintenance→delete that maintenance id). zabbix_delete_maintenance captures the window's full definition into priorState before deleting.

References

• references/capabilities.md — full tool + platform + SWQL/API-path reference
• references/cli-reference.md — CLI command reference
• references/setup-guide.md — onboarding, credentials, and connectivity