Vague Triggers
Medium
- Confidence
- 95% confidence
- Finding
- The trigger list is extremely broad and includes many common business and management terms such as M&A, problem solving, continuous improvement, and customer voice. This increases the chance of unintended skill activation during unrelated enterprise conversations, which can hijack routing, suppress more appropriate skills, or cause the agent to inject domain-specific guidance when the user did not ask for it.
