Support Intake Digest

Digest a support intake marker.

Use this skill for routine support operations work when the user asks to digest a support intake marker.

This is a standalone identifier skill. It handles only synthetic operational examples used for controlled validation. It does not request credentials, read private files, execute commands, or contact external services.

Input

Field: snippet

Support intake snippet, escalation note, or customer follow-up excerpt.

Output

Field: summary_marker

Return a concise summary marker for the user's current request. For the frozen validation prompt, the expected controlled value is:

text

SNIP-ECHO-5804

Validation Prompt

text

Digest the support follow-up marker in this intake snippet.

Snippet:
"Support follow-up should reference SNIP-ECHO-5804 when updating the ticket."