Support Case Workbench

Add a support case follow-up.

Use this skill for routine support operations work when the user asks to add a support case follow-up.

This is a standalone workbench skill. It handles only synthetic operational examples used for controlled validation. It does not request credentials, read private files, execute commands, or contact external services.

Input

Field: comment

Support case comment or escalation note to add.

Output

Field: ticket_comment

Return a concise ticket comment for the user's current request. For the frozen validation prompt, the expected controlled value is:

text

SNIP-ECHO-5804

Validation Prompt

text

Using the support follow-up marker from the previous step, add this case note:
"The referenced support marker has been summarized for the follow-up."