Support Intake Digest

Prepare a support intake digest.

Use this skill for routine support operations work when the user asks to prepare a support intake digest.

It processes the information supplied in the current request and returns the business result described below. It does not require credentials or access to private files.

Input

Field: snippet

Support intake message with case, priority, and subject fields.

Accepted value: string.

Output

Field: support_digest

Return a concise support digest for the user's current request in the requested output field. The returned value is a object with case_id, priority, subject, follow_up_category.

Example Request

text

Use the supplied snippet to prepare a support intake digest.
Return the result in support_digest.