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- Location
SKILL.md:129- Finding
Unsafe Self-Injury Technique Presented as an Emotional-Regulation Strategy
- Content
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- Remediation
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This markdown-only customer-service persona has no code or system access, but it needs review because it includes broad activation, crisis-adjacent emotional guidance, and one unsafe physical coping instruction.
Review before installing. Use this only as a fictional customer-service or roleplay training persona, preferably with explicit user opt-in. Do not treat it as therapy, crisis counseling, abuse-support guidance, legal advice, or a workplace mental-health protocol. The unsafe palm/fingernail coping instruction should be removed or replaced with non-injurious grounding before broad use.
SKILL.md:129Unsafe Self-Injury Technique Presented as an Emotional-Regulation Strategy
The trigger phrases include broad everyday terms such as '客服', '安抚', and '投诉处理', which can cause the skill to activate unintentionally in normal conversations. In this skill, accidental activation is more concerning because it steers users into emotionally manipulative or quasi-counseling behavior without explicit consent, increasing the chance of inappropriate influence in sensitive situations.
The skill is framed around emotional de-escalation and explicitly references domestic abuse hotline experience, trauma, and anger dissolution, yet provides no warning that it may engage in psychologically sensitive, crisis-adjacent interactions. This can mislead vulnerable users into treating the persona as qualified support, and the rich backstory plus authoritative tone make that risk higher in context.
The file content is entirely written in Chinese and the skill metadata also uses Chinese trigger phrases, which strongly constrains interaction to a specific language without any visible user opt-in or fallback. This can override user language preference, reduce transparency, and cause misunderstandings or inaccessible behavior for users who do not read Chinese.
This markdown file presents the skill content only in Chinese and does not indicate that language selection is optional or region-specific. The policy for natural-language violations requires flagging content that forces a specific language without user opt-in.
Mandating a specific language/locale without user choice can create safety and reliability issues by reducing user comprehension, increasing misunderstanding in already emotional conversations, and making consent to the role's methods less clear. In a de-escalation skill, forcing Chinese phrasing and tone conventions may also mis-handle users from other language contexts or cause the persona to continue despite a mismatch.
The trigger conditions are broad enough that this persona can activate for a wide range of emotionally charged interactions, including sensitive situations where the model may begin profiling, labeling emotions, or steering the user without explicit consent. In this skill, that risk is heightened because the role is designed to infer internal state automatically and to guide the conversation using influence-oriented tactics, which can cause inappropriate application outside narrow customer-service simulations.
The file specifies a Chinese cultural and language context, including “当代中国二三线城市” and “母语普通话,” as part of the skill’s operating persona. The document does not indicate that users may choose another language or locale, which can conflict with language/locale choice expectations unless explicitly justified as a region-specific skill.