Intent-Code Divergence
Medium
- Confidence
- 97% confidence
- Finding
- The skill’s own rules forbid absolute guarantee language, but the compensation example says “我们一定尽力让您满意,” creating an internal contradiction that can train or nudge agents to use prohibited wording. In a customer-service prompt skill, inconsistent examples are high-leverage because examples are often copied verbatim, which can lead to policy-noncompliant promises and customer disputes.
