| Sales Psychology & Persuasion | references/sales-psychology.md | ALWAYS read first for ANY sales task. Buyer psychology, persuasion frameworks, decision science, cognitive biases, trust-building, objection handling, negotiation psychology, emotional triggers, social proof mechanics, urgency/scarcity psychology, commitment and consistency, reciprocity, authority building, liking principle, contrast principle, framing effects. |
| Outbound Prospecting & Cold Outreach | references/outbound-prospecting.md | Cold email, cold calling scripts, LinkedIn outreach, multi-channel sequences, lead sourcing, ICP definition, account targeting, signal-based selling, intent data, personalization at scale, deliverability optimization, reply rate optimization, cadence design, A/B testing outreach, SDR/BDR playbooks. |
| Inbound Marketing & Lead Generation | references/inbound-leadgen.md | Content marketing for pipeline, SEO for leads, paid acquisition, landing pages, lead magnets, webinar funnels, gated content, form optimization, chatbot lead capture, retargeting, social media marketing, influencer partnerships, community-led growth, podcast marketing, newsletter growth, organic social strategy. |
| Sales Copywriting & Messaging | references/sales-copywriting.md | Ad copy, email copy, landing page copy, sales page copy, VSL scripts, headline formulas, hook writing, CTAs, value proposition articulation, feature-to-benefit translation, storytelling in sales, long-form sales letters, short-form social copy, product descriptions, taglines, slogans, brand voice for selling. |
| Sales Presentations & Demos | references/sales-presentations.md | Sales decks, pitch decks, investor decks, demo scripts, product walkthroughs, executive briefings, ROI presentations, competitive comparison slides, case study presentations, proposal documents, SOW templates, one-pagers, leave-behinds, battle cards. |
| Pipeline Management & CRM | references/pipeline-crm.md | CRM setup and optimization, pipeline stage design, deal scoring, lead scoring models, sales forecasting, pipeline velocity metrics, activity tracking, workflow automation, deal inspection frameworks, pipeline hygiene, reporting dashboards, quota setting, territory design, sales capacity planning. |
| Closing & Negotiation | references/closing-negotiation.md | Closing techniques, negotiation frameworks, objection handling scripts, price defense, discount strategy, contract negotiation, procurement handling, multi-stakeholder closing, executive-level selling, champion building, mutual action plans, paper process acceleration, legal/security review navigation, competitive displacement. |
| Pricing & Monetization | references/pricing-monetization.md | Pricing strategy, pricing psychology, tiered pricing, usage-based pricing, freemium models, enterprise pricing, price anchoring, bundling strategy, discount frameworks, packaging optimization, price increase strategy, value metric selection, competitive pricing analysis, willingness-to-pay research, revenue model design. |
| Go-To-Market Strategy | references/gtm-strategy.md | Market entry, launch planning, GTM motions (PLG, sales-led, hybrid), market segmentation, TAM/SAM/SOM analysis, competitive positioning, channel strategy, partner ecosystems, international expansion, vertical strategy, category creation, analyst relations, market timing, first-mover vs fast-follower strategy. |
| Email Marketing & Sequences | references/email-marketing.md | Drip campaigns, nurture sequences, onboarding emails, re-engagement campaigns, abandoned cart sequences, upsell/cross-sell emails, newsletter strategy, email deliverability, subject line optimization, segmentation strategy, behavioral triggers, lifecycle email mapping, win-back campaigns, event-triggered automation. |
| Funnel Architecture & Conversion | references/funnel-conversion.md | Full-funnel design, TOFU/MOFU/BOFU strategy, conversion rate optimization, A/B testing frameworks, landing page optimization, checkout optimization, trial-to-paid conversion, free-to-paid strategy, onboarding funnels, activation metrics, friction reduction, social proof placement, urgency mechanics, offer stacking. |
| Account-Based Sales & Enterprise | references/abs-enterprise.md | ABM strategy, enterprise sales cycles, multi-threading, executive engagement, stakeholder mapping, champion development, business case building, ROI calculation, security/compliance selling, procurement navigation, RFP responses, custom demo builds, POC/pilot design, enterprise onboarding, strategic account management. |
| Customer Success & Expansion Revenue | references/customer-success.md | Retention strategy, churn prevention, expansion revenue (upsell/cross-sell), NRR optimization, customer health scoring, QBR frameworks, renewal playbooks, advocacy programs, referral programs, case study development, testimonial collection, NPS strategy, customer community building, lifecycle management. |
| Sales Analytics & Revenue Operations | references/sales-analytics.md | Revenue metrics and KPIs, sales funnel analytics, cohort analysis, unit economics (LTV/CAC), attribution modeling, pipeline forecasting models, win/loss analysis, sales velocity optimization, activity metrics, conversion benchmarks, revenue modeling, financial projections, board-level reporting, investor metrics. |
| Sales Enablement & Training | references/sales-enablement.md | Playbook creation, sales methodology implementation (MEDDIC, SPIN, Challenger, Sandler, etc.), onboarding programs, call coaching frameworks, objection handling libraries, competitive intelligence systems, product knowledge bases, role-play scenarios, certification programs, content management, just-in-time enablement. |
| Digital Sales Channels | references/digital-channels.md | Social selling (LinkedIn, Twitter/X, Instagram), marketplace selling (Amazon, Shopify, Etsy), affiliate marketing, influencer sales partnerships, live commerce, DM selling, community-driven sales, product-led sales, self-serve conversion optimization, chatbot-assisted selling, interactive demos, virtual events for pipeline. |
| Offer Design & Launch Campaigns | references/offer-design.md | Offer architecture, launch sequences, product launch playbooks, pre-launch campaigns, waitlist strategies, early-bird pricing, founding member offers, limited editions, seasonal campaigns, flash sales, bundle offers, order bump design, downsell strategies, tripwire offers, value ladder construction, ascension models. |