ClawHub

Refund Policy Clarifier

v1.0.0

Clarifies and rewrites ecommerce refund policies into clear, customer-friendly language without expanding or changing the store’s actual refund terms.

⭐ 0· 164·0 current·0 all-time
byLeroyCreates@leooooooow

Install

OpenClaw Prompt Flow

Install with OpenClaw

Best for remote or guided setup. Copy the exact prompt, then paste it into OpenClaw for leooooooow/refund-policy-clarifier.

Previewing Install & Setup.
Prompt PreviewInstall & Setup
Install the skill "Refund Policy Clarifier" (leooooooow/refund-policy-clarifier) from ClawHub.
Skill page: https://clawhub.ai/leooooooow/refund-policy-clarifier
Keep the work scoped to this skill only.
After install, inspect the skill metadata and help me finish setup.
Use only the metadata you can verify from ClawHub; do not invent missing requirements.
Ask before making any broader environment changes.

Command Line

CLI Commands

Use the direct CLI path if you want to install manually and keep every step visible.

OpenClaw CLI

Bare skill slug

openclaw skills install refund-policy-clarifier

ClawHub CLI

Package manager switcher

npx clawhub@latest install refund-policy-clarifier
Security Scan
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OpenClawOpenClaw
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high confidence
✓
Purpose & Capability
The name/description (rewrite refund policies into customer-facing language) aligns with the SKILL.md instructions. It asks for the policy text and contextual details that are relevant to rewriting—no unrelated services, binaries, or credentials are requested.
✓
Instruction Scope
Runtime instructions are limited to reading the provided policy text, separating rules from unclear wording, producing rewrites, and flagging ambiguities. The skill does not instruct the agent to read system files, access external endpoints, or collect unrelated data. It explicitly avoids giving legal advice.
✓
Install Mechanism
This is an instruction-only skill with no install spec or code files. Nothing is downloaded or written to disk by an installer, which minimizes installation risk.
✓
Credentials
No environment variables, credentials, or config paths are required. The inputs requested in SKILL.md (policy text, store/channel/type, product category, windows/exclusions, etc.) are proportional to the stated task.
✓
Persistence & Privilege
Flags show always:false and default user-invocable/autonomous invocation settings. The skill does not request permanent presence or elevated privileges and does not modify other skills or system settings.
Assessment
This skill appears low-risk and coherent for rewriting refund policies. Before using it: (1) do not paste customer personal data or sensitive credentials into prompts; (2) remember the tool is not a substitute for legal advice—have a lawyer verify policy wording for compliance; (3) review the rewritten text carefully to ensure it doesn't unintentionally expand customer rights; and (4) test published copy in a staging/help-center environment before making it public.

Like a lobster shell, security has layers — review code before you run it.

latestvk978z0tjwz43384ym5f772qeed832j7z
164downloads
0stars
1versions
Updated 1mo ago
v1.0.0
MIT-0
LeroyCreates@leooooooow
latest
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Refund Policy Clarifier

Turn vague or confusing ecommerce refund rules into a clear, customer-facing policy explanation without accidentally expanding what the store is promising.

Use this skill when a seller, operator, or support lead needs to rewrite refund language so customers can understand it quickly while staying aligned with the store's actual rules. It is especially useful for TikTok Shop, Shopify, DTC, and creator-driven stores where refund friction often comes from ambiguity, not just policy strictness.

Use when

  • A refund policy feels confusing, contradictory, or hard to explain
  • Support teams need a clearer customer-facing version of existing rules
  • A seller wants to reduce refund confusion before checkout or post-purchase
  • You need plain-English clarifications without inventing new promises
  • You want to compare a stricter vs softer explanation style

Do not use when

  • The user wants legal advice on consumer law compliance
  • The store has no actual refund policy to clarify from
  • The task is to decide the refund policy itself rather than explain it

Inputs to ask for

  • Current refund / return policy text
  • Store type and channel
  • Product category and common refund scenarios
  • Refund windows, exclusions, and proof requirements
  • Return shipping rules
  • Exchange / replacement rules
  • Any problem areas causing confusion or complaints

Workflow

  1. Read the original policy as source truth
  2. Separate hard rules from unclear wording
  3. Rewrite into customer-facing language without changing commercial meaning
  4. Flag hidden ambiguity, contradictions, or risk phrases
  5. Provide a clearer final version plus a short internal note on remaining gaps

Output requirements

Return:

  1. Policy summary in plain English
  2. Rewritten customer-facing version
  3. Ambiguity / risk flags
  4. Suggested FAQ clarifications
  5. Optional softer / stricter tone variation if useful

Quality bar

  • Clear without overpromising
  • Faithful to source policy
  • Ecommerce-native examples
  • No accidental expansion of refund rights
  • Useful for operators and support teams

Example prompts

  • Rewrite our refund policy so customers understand it without us promising more than we allow
  • Clarify this TikTok Shop return policy into plain English
  • Turn this messy refund policy into a help center friendly version

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