HVAC Dispatch (30% OFF - B2B Special)

24/7 Voice & Text Dispatch Agent for HVAC & Plumbing. Qualifies leads, checks service zones, books appointments into ServiceTitan/Housecall Pro, and uses ThumbGate to prevent dangerous misquotes or out-of-zone bookings.

Audits

Pass

Install

openclaw skills install hvac-dispatch-agent

HVAC & Plumbing Autonomous Dispatch Agent + ThumbGate Safety

What This Agent Does

  • Answers after-hours calls and texts 24/7 for local home service businesses.
  • Triages emergencies (e.g., active leaks, no AC in 100-degree weather) vs. routine maintenance.
  • Validates the caller's zip code against your approved service area.
  • Books qualified leads directly into CRMs like ServiceTitan, Housecall Pro, or Jobber.
  • Uses ThumbGate to ensure it never quotes exact prices for complex repairs without a tech on site.

Critical ThumbGate Rules

  • Zone Check: Block any booking if the customer's zip code is not in the approved service matrix.
  • No Blind Quoting: Block the agent from quoting exact repair costs; only quote standard dispatch/diagnostic fees.
  • Emergency Escalation: If the words "flood", "leak", "spark", or "smoke" are detected, immediately block automated booking and route to the emergency human-on-call line.
  • Mandatory Contact Info: Block finalizing a ticket if Phone Number and Address are missing.

Setup Requirements

  • ServiceTitan, Housecall Pro, or Google Calendar integration.
  • Voice provider API (ElevenLabs recommended).
  • ThumbGate active.

Success Metrics

  • Capture 100% of after-hours leads.
  • Zero out-of-zone wasted truck rolls.
  • Zero liability from AI hallucinated repair quotes.