Deal Desk
v1.0.0Streamline approval for non-standard deals by enforcing discount limits, validating deal value, and managing custom terms to protect margin and speed closing.
Security Scan
OpenClaw
Benign
high confidencePurpose & Capability
Name, description, and content all describe a sales/deal-review framework. There are no unrelated required binaries, env vars, or config paths; nothing requested appears out of scope for a Deal Desk.
Instruction Scope
SKILL.md provides step-by-step business guidance, templates, formulas, and approval workflows. It does not instruct the agent to read system files, use credentials, or call external APIs, but it does include external links to vendor pages and paid resources (afrexai-cto.github.io). If the agent is later configured to follow those links or to transmit deal data externally, that could expose confidential information — the instructions as-written do not mandate that.
Install Mechanism
No install spec and no code files. This is instruction-only, so nothing is downloaded or written to disk by the skill itself.
Credentials
The skill declares no required environment variables, credentials, or configuration paths. The scope of requested access (none) is proportional to the textual guidance it provides.
Persistence & Privilege
Flags show default behavior (always: false, agent invocation allowed). The skill does not request persistent presence or elevated system privileges.
Scan Findings in Context
[no-regex-findings] expected: Scanner found no code to analyze. That is expected for an instruction-only skill (SKILL.md + README). Absence of findings is not a guarantee of safety — review how your agent will use these instructions.
Assessment
This skill is a content-only Deal Desk playbook and is internally consistent with its stated purpose. Technical risk is low because it doesn't install code or request credentials. Before installing, consider: (1) If you will let an agent auto-run these instructions, ensure it is not configured to transmit confidential deal details to external sites or vendors referenced in the README; (2) Test with redacted/sample deals so sensitive customer data is not exposed; (3) Confirm organizational policy on sharing contract terms and legal redlines with third-party tools; (4) If you later add automation that posts deals to external endpoints, review and restrict those targets and require explicit approval. If you want higher assurance, ask the publisher for provenance (who maintains these resources) or request a version with no external links to vendor pages and no commercial offers embedded.Like a lobster shell, security has layers — review code before you run it.
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Deal Desk — Structured Deal Review & Approval
Run every non-standard deal through a repeatable review process. Catch margin leaks, enforce discount guardrails, and close faster with pre-approved terms.
When to Use
- Custom pricing requests above standard discount thresholds
- Multi-year contracts needing approval
- Bundle or package deals outside published pricing
- Enterprise deals with non-standard terms (payment, SLA, liability)
- Partner/reseller margin negotiations
Deal Review Framework
1. Deal Qualification Check
Before pricing, confirm the deal is worth pursuing:
| Question | Red Flag If... |
|---|---|
| Annual contract value (ACV) | Below $10K for enterprise motion |
| Decision timeline | "No urgency" or 6+ months out |
| Budget confirmed? | "We'll find budget later" |
| Champion identified? | No internal advocate |
| Technical fit validated? | Requirements don't match product |
Kill criteria: 2+ red flags = send back to sales for re-qualification.
2. Pricing Guardrails
Standard Discount Authority
| Discount Level | Approver | Conditions |
|---|---|---|
| 0-10% | AE (self-approve) | Standard annual contract |
| 11-20% | Sales Manager | Multi-year or 3+ seat expansion |
| 21-30% | VP Sales + Finance | Strategic account, logo value documented |
| 31-40% | CRO/CEO | Exceptional — requires written business case |
| 40%+ | Board/CEO only | Almost never. Document why. |
Discount Offsets (Give to Get)
Never discount without getting something back:
- Case study rights → worth 5-10% discount
- Multi-year commitment → 5% per additional year
- Upfront annual payment → 5-10% (cash flow value)
- Reference calls → worth 3-5%
- Expanded scope → reduce per-unit but increase total ACV
- Shorter payment terms → Net-15 vs Net-60 = real cash value
3. Deal Structure Templates
Template A: Standard Annual
- Payment: Annual upfront
- Term: 12 months, auto-renew
- Discount: Per guardrails above
- SLA: Standard published SLA
Template B: Multi-Year
- Payment: Annual upfront each year (not all upfront unless 10%+ discount warranted)
- Term: 24-36 months
- Price lock: Year 1 rate locked, 3-5% annual increase cap
- Early termination: Remaining term billed at 50%
Template C: Enterprise Custom
- Payment: Quarterly or monthly (premium: +10-15% vs annual)
- Term: Negotiable
- SLA: Custom with defined penalties
- Liability cap: 12 months of fees (standard), negotiate up only with legal review
- Data processing: DPA required, included in standard terms
Template D: Partner/Reseller
- Margin: 20-30% off list (tiered by volume)
- Deal registration: 90-day protection window
- Co-sell vs resell: Define clearly — affects margin and support responsibility
- Minimum commitment: Required for highest tier
4. Approval Workflow
AE submits deal → Deal Desk reviews (same day) →
IF standard terms + approved discount: Auto-approve
IF non-standard: Route to approver chain →
Finance review (margin check) →
Legal review (if custom terms) →
Final approval →
AE receives approved terms + redlines
SLA: Deal Desk responds within 4 business hours. Escalation if no response in 8.
5. Margin Analysis
For every deal, calculate:
- Gross margin % = (ACV - COGS) / ACV × 100
- Effective discount = (List price - Deal price) / List price × 100
- Payback period = CAC / (Monthly revenue × Gross margin %)
- LTV:CAC ratio = (ACV × Expected years × Margin) / Total CAC
Minimum thresholds:
- Gross margin: >65% (SaaS), >40% (services)
- LTV:CAC: >3:1
- Payback: <18 months
6. Red Flags That Kill Deals
- "We need 50% off to start" — They'll never pay full price. Walk away or repackage.
- Unlimited liability demand — Legal trap. Cap at 12 months fees, firm.
- "Our legal will redline everything" — Budget 4-6 weeks for legal cycle. Price it in.
- Payment terms beyond Net-60 — Cash flow killer. Offer early payment discount instead.
- Scope creep during negotiation — New requirements = new SOW, not same price.
- No executive sponsor — Deal will stall. Get sponsor or pause.
- Competitor benchmark bluff — "Company X offered us 40% less." Verify. Usually inflated.
7. Post-Close Handoff
Deal Desk creates handoff doc:
- Agreed pricing and terms
- Custom commitments (SLAs, deliverables, timelines)
- Discount justification (for renewal team context)
- Upsell/expansion opportunities identified during negotiation
- Key contacts and decision-maker map
Industry Deal Patterns
| Industry | Typical ACV | Common Ask | Watch For |
|---|---|---|---|
| Fintech | $50K-$500K | SOC 2 + BAA | Compliance creep |
| Healthcare | $30K-$200K | HIPAA BAA mandatory | Slow procurement |
| Legal | $40K-$300K | Custom data retention | Scope inflation |
| Construction | $20K-$100K | Per-project pricing | Seasonal churn |
| Ecommerce | $25K-$150K | Revenue-share model | GMV volatility |
| SaaS | $30K-$250K | API/integration SLAs | Platform risk |
| Real Estate | $15K-$80K | Per-property pricing | Market sensitivity |
| Recruitment | $20K-$120K | Per-placement pricing | Volume variability |
| Manufacturing | $50K-$400K | On-prem/hybrid option | IT approval cycles |
| Professional Services | $25K-$200K | White-label rights | Margin compression |
Resources
- AI Revenue Leak Calculator — quantify what deals are costing you: https://afrexai-cto.github.io/ai-revenue-calculator/
- Industry Context Packs ($47 each) — deep frameworks for your vertical: https://afrexai-cto.github.io/context-packs/
- Agent Setup Wizard — deploy deal desk automation: https://afrexai-cto.github.io/agent-setup/
Bundle Deals
- Pick 3 packs: $97 (save $44)
- All 10 packs: $197 (save $273)
- Everything Bundle: $247
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