Vague Triggers
Medium
- Confidence
- 95% confidence
- Finding
- The skill explicitly instructs activation on vague phrases like “sustainability rewards” and “how do we get customers to come back with empty bottles?”, and the metadata also says to trigger even if the user does not mention empties explicitly. This can cause unintended invocation in adjacent ecommerce, retention, or sustainability conversations, leading the agent to over-apply this skill and bias recommendations toward its built-in program structure and vendor suggestion.
