Status page & incident communication by openstatus

Write professional incident updates, blameless postmortems, maintenance announcements, and status reports for your status page. Includes real-world examples from Vercel, Stripe, GitHub, and Cloudflare. Start with status-page-context to configure your tone, components, and SLAs — all other skills reference it automatically.

Install

openclaw skills install @openstatus/incident-communication-playbook

OpenStatus Skills

Status page & incident communication skills for AI agents — by OpenStatus.

Skills

SkillWhat it does
status-page-contextConfigure your product, components, SLAs, severity levels, and communication tone. All other skills read this automatically.
incident-communicationWrite status page updates for any incident phase: investigating, identified, monitoring, resolved.
postmortemWrite blameless postmortems with timeline, root cause analysis (5 Whys), and prioritized action items.
maintenanceWrite maintenance announcements: scheduled, in-progress, completed, extended, or cancelled.
status-reportWrite periodic health reports (weekly, monthly, quarterly) with uptime metrics, SLA tracking, and trends.

How They Work Together

text
status-page-context     ← run this first (defines tone, components, SLAs)
  │
  ├── incident-communication   ← during an outage
  │     investigating → identified → monitoring → resolved
  │                                                  │
  │                                                  └── postmortem   ← after resolution
  │
  ├── maintenance              ← for planned work
  │     scheduled → in-progress → completed
  │
  └── status-report            ← periodic health updates
        weekly / monthly / quarterly

Each skill checks for .agents/status-page-context.md and uses your defined tone, component names, and severity levels. Without it, skills still work — they'll just prompt you for the details.

What's Inside Each Skill

Every skill includes:

  • SKILL.md — full instructions, principles, templates, and anti-patterns
  • references/examples.md — real-world good and bad examples from Vercel, Stripe, GitHub, and Cloudflare
  • references/framework.md — checklists and quality tests to verify output
  • evals/evals.json — evaluation scenarios for testing skill behavior

Who This Is For

  • On-call engineers — write clear incident updates under pressure without starting from a blank page
  • SREs / DevOps — produce consistent postmortems and reliability reports
  • Engineering managers — publish regular status reports to stakeholders
  • Anyone with a status page — communicate maintenance, outages, and health to users