Vague Triggers
Medium
- Confidence
- 91% confidence
- Finding
- The trigger text says to use this skill for "ANY Ongage request," which is broader than a narrowly scoped routing rule and can cause the agent to invoke the skill for vague mentions or low-intent references to Ongage. In a write-capable integration, over-invocation increases the chance of unnecessary schema inspection, connector calls, or accidental state-changing workflows being entered when a simpler response or clarification was warranted.
