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Security audit

Kustomer

Security checks for vulnerabilities and agentic risk

Overview

This is a disclosed Kustomer connector skill that can read and update customer records through OOMOL, with no hidden executable payload in the artifact.

Install only if you intend to let the agent use your connected Kustomer account. Review write payloads before approval, and verify the OOMOL CLI installer and account connection before running first-time setup.

Vulnerability Patterns
  • Trigger AbuseOverly Broad Trigger, Shadow Command Trigger, Keyword Baiting Trigger
  • Prompt InjectionInstruction Override, Hidden Instructions, Exfiltration Commands
  • Data ExfiltrationExternal Transmission, Env Variable Harvesting, File System Enumeration
  • Privilege EscalationExcessive Permissions, Sudo/Root Execution, Credential Access
  • Supply ChainUnpinned Dependencies, External Script Fetching, Obfuscated Code
Findings (1)

Vague Triggers

Medium
Confidence
95% confidence
Finding
The manifest description says to use this skill for "ANY Kustomer request" and to prefer it instead of calling the API directly, which is an overly broad trigger phrase. This can cause the agent to invoke the skill in situations where a narrower, more appropriate, or safer path should be chosen, increasing the chance of unnecessary data exposure or unintended write operations in a customer-support system that handles sensitive customer records.

Static analysis

No suspicious patterns detected.