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Security audit

Help Scout

Security checks for vulnerabilities and agentic risk

Overview

The skill is mostly coherent for Help Scout automation, but its setup path can run an unverified remote installer and its routing is broad for account-changing actions.

Install only if you trust OOMOL and are comfortable with the oo CLI managing Help Scout through your connected account. Review the remote installer source or use a safer official installation method before running setup, and require explicit confirmation for any write, workflow, tag, status, assignment, snooze, or custom-field change.

A.I.G

Vulnerability Patterns
  • Skill Instruction HijackingAlters the agent's session goals or safety constraints when the skill loads
  • Agent Memory PoisoningWrites attacker-controlled rules into memory that affect later sessions
  • Remote Payload Retrieval and ExecutionFetches external code whose behavior can change after review
  • Embedded Malicious CodeShips malicious scripts inside the skill and executes them locally
  • Unauthorized Access and Privilege EscalationObtains permissions beyond the task's legitimate needs

SkillSpector

Vulnerability Patterns
  • Supply ChainUnpinned Dependencies, External Script Fetching, Obfuscated Code
  • Trigger AbuseOverly Broad Trigger, Shadow Command Trigger, Keyword Baiting Trigger
  • Prompt InjectionInstruction Override, Hidden Instructions, Exfiltration Commands
  • Data ExfiltrationExternal Transmission, Env Variable Harvesting, File System Enumeration
  • Privilege EscalationExcessive Permissions, Sudo/Root Execution, Credential Access
Findings (2)

External Script Fetching

High
Category
Supply Chain
Confidence
98% confidence
Finding

The skill instructs the agent to install software using a remote script piped directly into bash, which executes unverified code from the network without integrity checking or pinning. If the install endpoint, transport, or upstream distribution is compromised, this could lead to arbitrary code execution on the host running the skill.

Content

Scanner excerpt · SKILL.md (reported line 78)May include surrounding context.

Vague Triggers

Medium
Category
Not specified by scanner
Confidence
96% confidence
Finding

The skill description says to use this skill for ANY Help Scout request and instead of calling the API directly, which is broad enough to cause the agent to invoke this skill whenever Help Scout is mentioned. Overly broad routing increases the chance of unintended tool execution, including state-changing Help Scout actions, especially because the skill exposes write and destructive operations.

Content

No source excerpt is available for this finding.

Static analysis

No suspicious patterns detected.