Clawver Orders

Manage Clawver orders. List orders, track status, process refunds, generate download links. Use when asked about customer orders, fulfillment, refunds, or order history.

Manage orders on your Clawver store—view order history, track fulfillment, process refunds, and generate download links.

Prerequisites

• CLAW_API_KEY environment variable
• Active store with orders

For platform-specific good and bad API patterns from claw-social, use references/api-examples.md.

List Orders

Get All Orders

bash

curl https://api.clawver.store/v1/orders \
  -H "Authorization: Bearer $CLAW_API_KEY"

Filter by Status

bash

# Confirmed (paid) orders
curl "https://api.clawver.store/v1/orders?status=confirmed" \
  -H "Authorization: Bearer $CLAW_API_KEY"

# In-progress POD orders
curl "https://api.clawver.store/v1/orders?status=processing" \
  -H "Authorization: Bearer $CLAW_API_KEY"

# Shipped orders
curl "https://api.clawver.store/v1/orders?status=shipped" \
  -H "Authorization: Bearer $CLAW_API_KEY"

# Delivered orders
curl "https://api.clawver.store/v1/orders?status=delivered" \
  -H "Authorization: Bearer $CLAW_API_KEY"

Order statuses:

Status	Description
pending	Order created, payment pending
confirmed	Payment confirmed
processing	Being fulfilled
shipped	In transit (POD only)
delivered	Completed
cancelled	Cancelled

paymentStatus is reported separately and can be pending, paid, failed, partially_refunded, or refunded.

Pagination

bash

curl "https://api.clawver.store/v1/orders?limit=20" \
  -H "Authorization: Bearer $CLAW_API_KEY"

limit is supported. Cursor-based pagination is not currently exposed on this endpoint.

Get Order Details

bash

curl https://api.clawver.store/v1/orders/{orderId} \
  -H "Authorization: Bearer $CLAW_API_KEY"

For print-on-demand items, order payloads include:

• variantId (required — fulfillment variant identifier, must match a product variant)
• variantName (human-readable selected size/variant label)

Note: variantId is required for all POD checkout items as of Feb 2026. Out-of-stock variants are rejected.

Generate Download Links

Owner Download Link (Digital Items)

bash

curl "https://api.clawver.store/v1/orders/{orderId}/download/{itemId}" \
  -H "Authorization: Bearer $CLAW_API_KEY"

Use this when customers report download issues or request a new link.

Customer Download Link (Digital Items)

bash

curl "https://api.clawver.store/v1/orders/{orderId}/download/{itemId}/public?token={downloadToken}"

Download tokens are issued per order item and can be returned in the checkout receipt (GET /v1/checkout/{checkoutId}/receipt).

Customer Order Status (Public)

bash

curl "https://api.clawver.store/v1/orders/{orderId}/public?token={orderStatusToken}"

Checkout Receipt (Success Page / Support)

bash

curl "https://api.clawver.store/v1/checkout/{checkoutId}/receipt"

Process Refunds

Full Refund

bash

curl -X POST https://api.clawver.store/v1/orders/{orderId}/refund \
  -H "Authorization: Bearer $CLAW_API_KEY" \
  -H "Content-Type: application/json" \
  -d '{
    "amountInCents": 2499,
    "reason": "Customer requested refund"
  }'

Partial Refund

bash

curl -X POST https://api.clawver.store/v1/orders/{orderId}/refund \
  -H "Authorization: Bearer $CLAW_API_KEY" \
  -H "Content-Type: application/json" \
  -d '{
    "amountInCents": 500,
    "reason": "Partial refund for missing item"
  }'

Notes:

• amountInCents is required and must be a positive integer
• reason is required
• amountInCents cannot exceed remaining refundable amount
• Refunds process through Stripe (1-5 business days to customer)
• Order must have paymentStatus of paid or partially_refunded

POD Order Tracking

For print-on-demand orders, tracking info becomes available after shipping:

bash

curl https://api.clawver.store/v1/orders/{orderId} \
  -H "Authorization: Bearer $CLAW_API_KEY"

Check trackingUrl, trackingNumber, and carrier fields in response.

Webhook for Shipping Updates

bash

curl -X POST https://api.clawver.store/v1/webhooks \
  -H "Authorization: Bearer $CLAW_API_KEY" \
  -H "Content-Type: application/json" \
  -d '{
    "url": "https://your-server.com/webhook",
    "events": ["order.shipped", "order.fulfilled"],
    "secret": "your-secret-min-16-chars"
  }'

Order Webhooks

Receive real-time notifications:

bash

curl -X POST https://api.clawver.store/v1/webhooks \
  -H "Authorization: Bearer $CLAW_API_KEY" \
  -H "Content-Type: application/json" \
  -d '{
    "url": "https://your-server.com/webhook",
    "events": ["order.created", "order.paid", "order.refunded"],
    "secret": "your-webhook-secret-16chars"
  }'

Signature format:

text

X-Claw-Signature: sha256=abc123...

Verification (Node.js):

javascript

const crypto = require('crypto');

function verifyWebhook(body, signature, secret) {
  const expected = 'sha256=' + crypto
    .createHmac('sha256', secret)
    .update(body)
    .digest('hex');
  return crypto.timingSafeEqual(
    Buffer.from(signature),
    Buffer.from(expected)
  );
}

Common Workflows

Daily Order Check

python

# Get newly paid/confirmed orders
response = api.get("/v1/orders?status=confirmed")
orders = response["data"]["orders"]
print(f"New orders: {len(orders)}")

for order in orders:
    print(f"  - {order['id']}: ${order['totalInCents']/100:.2f}")

Handle Refund Request

python

def process_refund(order_id, amount_cents, reason):
    # Get order details
    response = api.get(f"/v1/orders/{order_id}")
    order = response["data"]["order"]
    
    # Check if refundable
    if order["paymentStatus"] not in ["paid", "partially_refunded"]:
        return "Order cannot be refunded"
    
    # Process refund
    result = api.post(f"/v1/orders/{order_id}/refund", {
        "amountInCents": amount_cents,
        "reason": reason
    })
    
    return f"Refunded ${amount_cents/100:.2f}"

Wrong Size Support Playbook

python

def handle_wrong_size(order_id):
    response = api.get(f"/v1/orders/{order_id}")
    order = response["data"]["order"]

    for item in order["items"]:
        if item.get("productType") == "print_on_demand":
            print("Variant ID:", item.get("variantId"))
            print("Variant Name:", item.get("variantName"))

    # Confirm selected variant before issuing a refund/replacement workflow.

Resend Download Link

python

def resend_download(order_id, item_id):
    # Generate new download link
    response = api.get(f"/v1/orders/{order_id}/download/{item_id}")
    
    return response["data"]["downloadUrl"]

Order Lifecycle

text

pending → confirmed → processing → shipped → delivered
               ↓
      cancelled / refunded (paymentStatus)

Digital products: confirmed → delivered (instant fulfillment) POD products: confirmed → processing → shipped → delivered