Vague Triggers
Medium
- Confidence
- 90% confidence
- Finding
- The trigger phrase "客户投诉" is ambiguous because it covers a much wider set of complaint-handling scenarios than store-review reply drafting, including refunds, legal threats, billing disputes, and support escalations. Overbroad activation can misroute sensitive or high-risk complaints into a template-reply skill that is not designed to safely handle them.
