ClawHub

Support Scripts

v1.0.0

Build a pre-written response library for common customer service inquiries, complaints, and order issues that maintains tone and reduces resolution time.

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byLeroyCreates@leooooooow
MIT-0
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LicenseMIT-0 · Free to use, modify, and redistribute. No attribution required.
Security Scan
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Benign
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OpenClawOpenClaw
Benign
high confidence
✓
Purpose & Capability
Name and description describe producing customer-service response templates; the skill is instruction-only and requests no binaries, credentials, or unrelated resources — everything requested (inputs: inquiry list, brand voice, policy details) is appropriate and proportional to the stated purpose.
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Instruction Scope
SKILL.md limits runtime behavior to generating grouped, tagged templates from the provided inputs, flags limitations (no helpdesk integration), and warns templates must be reviewed. It does not instruct the agent to read system files, environment variables, or transmit data to third-party endpoints.
✓
Install Mechanism
No install spec and no code files are present; this is the lowest-risk model since nothing is written to disk or downloaded during install.
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Credentials
The skill requests no environment variables, credentials, or config paths. The declared inputs (inquiry list, brand voice, optional policy details) are exactly what the skill needs to produce templates.
✓
Persistence & Privilege
always is false and the skill does not request persistent system privileges or modify other skills. disable-model-invocation is false (normal); nothing else suggests elevated or permanent presence.
Assessment
This skill appears coherent and low-risk, but remember: the generated templates are starting points — review and customize them to match your exact policies, legal requirements, and platform rules before sending. Do not paste full customer personal data or order numbers into public/shared prompts; store final template libraries in an access-controlled location and train agents/VA users on replacing placeholders correctly. If you need automatic integration with your helpdesk, seek a different skill or an integration that explicitly requires and justifies the necessary API credentials.

Like a lobster shell, security has layers — review code before you run it.

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License

MIT-0
Free to use, modify, and redistribute. No attribution required.
Termshttps://spdx.org/licenses/MIT-0.html

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