Security audit

Customer Retention

Security checks for vulnerabilities and agentic risk

Overview

This is a markdown-only customer retention playbook; its outreach advice has privacy and email-compliance caveats but does not install code, access data, or run actions itself.

Before using the retention campaign advice, confirm you have a lawful basis or consent to use customer activity and billing signals, honor unsubscribe and communication preferences, minimize profiling, and review messages for applicable privacy and anti-spam rules.

A.I.G

Vulnerability Patterns

Skill Instruction HijackingAlters the agent's session goals or safety constraints when the skill loads
Agent Memory PoisoningWrites attacker-controlled rules into memory that affect later sessions
Remote Payload Retrieval and ExecutionFetches external code whose behavior can change after review
Embedded Malicious CodeShips malicious scripts inside the skill and executes them locally
Unauthorized Access and Privilege EscalationObtains permissions beyond the task's legitimate needs

SkillSpector

Vulnerability Patterns

Data ExfiltrationExternal Transmission, Env Variable Harvesting, File System Enumeration
Prompt InjectionInstruction Override, Hidden Instructions, Exfiltration Commands
Privilege EscalationExcessive Permissions, Sudo/Root Execution, Credential Access
Supply ChainUnpinned Dependencies, External Script Fetching, Obfuscated Code
Excessive AgencyUnrestricted Tool Access, Autonomous Decision Making, Scope Creep

Findings (1)

Missing User Warnings

Medium

Confidence: 88% confidence
Finding: The skill recommends re-engagement outreach based on inactivity, usage drops, email engagement, support tone, and billing events without mentioning consent, lawful basis, or communication preferences. This can lead users to profile customers and send behavioral marketing messages in ways that violate privacy laws, anti-spam requirements, or internal data-handling policies.

Static analysis

No suspicious patterns detected.