Missing User Warnings
Medium
- Confidence
- 93% confidence
- Finding
- The outline explicitly promotes digital-human generation using a real person's likeness and voice and frames AI as participating in customer communication, but it provides no safeguards around informed consent, impersonation disclosure, or lawful handling of biometric/personal data. In an insurance context, this is risky because audiences may operationalize the workflow as-is and deploy cloned identities or AI-mediated communications in customer-facing scenarios without transparency or permission.
