Email Intelligence Assistant

Connects to IMAP mailboxes to classify emails by urgency, suggests multilingual replies, and pushes real-time summaries to Feishu chats.

Email Customer Assistant

IMAP Email Read → AI Classification → Reply Suggestions → Feishu Push Summary

Slug: email-customer-assistant Platform: ClawHub + Tencent Skillhub Author: 91Skillhub Team

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Overview

Feature	Description
IMAP Email Read	Connect to any IMAP-capable mailbox (QQ/163/Enterprise/Gmail, etc.)
AI Classification	🔴 Urgent 🟠 Important 🟡 Normal 🟢 Can Wait
Reply Suggestions	AI generates multi-language reply suggestions, sent after user confirmation
Feishu Push	Summary pushed to Feishu group chat or DM in real time

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Classification Rules

Label	Example Keywords
🔴 Urgent	refund, refund request, complaint, negative review, urgent, immediately
🟠 Important	after-sales, repair, return, exchange, payment, invoice
🟡 Normal	inquiry, price, specs, logistics, shipping
🟢 Can Wait	hello, thank you, goodbye, already handled

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Pricing Tiers

Tier	Price	Mailboxes	Daily Limit	Features
Free	¥0	1	10 emails	Text classification, basic reply suggestions
Standard	¥9.9/mo	3	50 emails	Priority classification, multi-language replies
Pro	¥29/mo	Unlimited	200 emails	Real-time urgent push, batch replies
Max	¥69/mo	Unlimited	Unlimited	API priority, team collaboration, custom rules

Token Prefixes: EMAIL-FREE / EMAIL-STD / EMAIL-PRO / EMAIL-MAX

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Quick Start

1. Configure Email

First-time setup requires IMAP connection info:

IMAP Config:
- Server: imap.example.com
- Port: 993 (SSL)
- Username: [e-mail]
- Password: App-specific password (NOT your login password)

Recommended: Use "App Password" from your email provider settings

2. Configure AI API

Supports OpenAI-compatible API. Configure your API endpoint:

Supports:
- OpenAI API (api.openai.com)
- Self-hosted compatible API (Claude/Grok/domestic models, etc.)
- Domestic proxy API (if needed)

3. Configure Feishu Push

Configure Feishu bot webhook or user_id to receive push notifications.

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Multi-Language Support

Language	Description
Chinese (zh)	Default
English (en)	Business English
Japanese (ja)	Keigo/formal
Korean (ko)	Keigo/formal

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Technical Architecture

email-customer-assistant/
├── SKILL.md
├── README.md
├── scripts/
│   ├── check_emails.py      # Main script for checking new emails
│   ├── imap_client.py       # IMAP connection wrapper
│   ├── classifier.py        # AI classifier
│   ├── reply_generator.py   # Reply generator
│   └── feishu_pusher.py     # Feishu pusher
├── config/
│   └── config.yaml.example  # Config template
└── requirements.txt

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Usage Limits

• Read-only emails — no sending or deleting
• No platform API access — only reads from IMAP mailbox
• User confirmation required before any action
• Follow email provider terms of service

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For paid plans, visit YK-Global.com