Security audit
Customer Support
Security checks for vulnerabilities and agentic risk
Overview
This skill is a straightforward customer support guidance document with no executable behavior or hidden access requests.
Install this for agents that write or assist with customer support responses. Make sure any account lookup, discount, escalation, or internal-note action remains governed by your existing support platform permissions and approval process.
Vulnerability Patterns
- Skill Instruction HijackingAlters the agent's session goals or safety constraints when the skill loads
- Agent Memory PoisoningWrites attacker-controlled rules into memory that affect later sessions
- Remote Payload Retrieval and ExecutionFetches external code whose behavior can change after review
- Embedded Malicious CodeShips malicious scripts inside the skill and executes them locally
- Unauthorized Access and Privilege EscalationObtains permissions beyond the task's legitimate needs
Vulnerability Patterns
- Prompt InjectionInstruction Override, Hidden Instructions, Exfiltration Commands
- Data ExfiltrationExternal Transmission, Env Variable Harvesting, File System Enumeration
- Privilege EscalationExcessive Permissions, Sudo/Root Execution, Credential Access
- Supply ChainUnpinned Dependencies, External Script Fetching, Obfuscated Code
- Excessive AgencyUnrestricted Tool Access, Autonomous Decision Making, Scope Creep
Static analysis
No suspicious patterns detected.