Natural-Language Policy Violations
Medium
- Confidence
- 92% confidence
- Finding
- The guidance suggests using the language spoken by other customers ('Spanish being spoken by most customers') as a proxy for authenticity. Even in a travel/food context, this can encourage users to make judgments based on linguistic or national-origin cues rather than objective indicators, which can reinforce exclusionary or discriminatory behavior. The skill context makes the issue somewhat less severe than in hiring or housing, but it is still an unnecessary sensitive preference signal.
