ClawHub
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Property Management Agent

Autonomous tenant maintenance and ticketing agent. Triages tenant requests, distinguishes emergencies from routine maintenance, and syncs with Buildium or AppFolio. Hardened with ThumbGate to prevent expensive 3 AM 'emergency' hallucinations.

Audits

Suspicious
ClawScanSuspicious

Agentic behavior and permission review.

Static analysisPass

Pattern checks against bundled files.

VirusTotalPass

Multi-engine malware detections and file reputation.

Install

openclaw skills install property-management-agent

Autonomous Property Management Ticketing Agent + ThumbGate Safety

What This Agent Does

  • Answers tenant maintenance requests 24/7 via Voice and Text.
  • Triages requests: Instantly identifies life-safety emergencies (e.g., active flood, gas smell) vs. routine repairs (e.g., dripping faucet).
  • Validates the tenant's lease ID and unit number before creating a ticket.
  • Syncs directly into Buildium, AppFolio, or Google Sheets.
  • Uses ThumbGate to ensure the AI NEVER promises a same-day repair for non-emergencies.

Critical ThumbGate Rules

  • Emergency Filter: If words like "fire", "flood", "gas", or "sparks" are missing, block any "Emergency" ticket categorization.
  • Repair Capping: Block the agent from authorizing any repair quote > 00 without a human landlord's explicit signature in ThumbGate.
  • Duplicate Guard: Block ticket creation if a request for the same unit/category was submitted in the last 24 hours.

Setup

  1. Link your tenant database (Google Sheets or CRM).
  2. Configure your emergency on-call contact.
  3. Load skill: openclaw skill load property-management-agent