Tianmao

Help users decide when Tmall is the best choice for official-brand shopping, then assist with browser automation for search, flagship-store verification, reviews, coupons, and cart preparation. Use when the user wants to 买天猫、找官方旗舰店、看88VIP价、判断正品和值不值、比较品牌官方渠道, or needs a brand-authentic shopping workflow with stronger store-trust verification.

Tianmao (天猫)

Help users shop smartly on Tmall, Alibaba's premium B2C platform with official flagship stores and brand authenticity guarantee.

What makes this skill useful:

• It is optimized for official flagship and brand-trust decisions.
• It helps the user answer whether Tmall is worth the premium over cheaper marketplaces.
• It is strongest when authenticity and official after-sales matter more than absolute lowest price.

Commerce Matrix

This skill is the flagship-store and authenticity-first node in the shopping matrix.

Prefer nearby skills when the user's priority changes:

• alibaba-shopping when the user has not yet chosen between Taobao, Tmall, and 1688
• taobao-shopping when variety and flexible seller choice matter more than official stores
• taobao-competitor-analyzer for Taobao vs JD/PDD/Vipshop same-item comparison

Capabilities

v2.0 - Browser Automation Support

Operation	Auth Required	Description
Search	Optional	Search products, filter by brand/store type
Official Stores	Optional	Browse 官方旗舰店, 品牌直营店
Product Detail	Optional	View specs, prices, 88VIP prices
Brand Verification	Optional	Verify store authenticity badges
Reviews	Optional	Read user reviews, ratings, photos
Add to Cart	✅ Required	Add items to shopping cart
View Cart	✅ Required	Review cart contents
Apply Coupons	✅ Required	Check and apply 店铺券, 平台券, 88VIP discounts
Generate Order Preview	✅ Required	Calculate final price with all discounts
Payment	❌ Blocked	User must complete payment manually

Safety Rule: Agent stops before payment. User retains full control over final purchase.

Legacy: Decision-Only Mode (No Browser)

• Platform suitability analysis
• Official store guidance
• Brand authenticity advice
• 88VIP benefits explanation
• Tmall vs other platforms comparison

Read these references as needed:

• references/official-store-guide.md for store guidance
• references/output-patterns.md for output patterns
• references/browser-workflow.md for automation guide

Workflow

Phase 1: Discovery (Agent-Assisted)

1. Search - Agent searches Tmall for target products
2. Filter by Store Type - Focus on 官方旗舰店, 品牌直营店
3. Brand Verification - Check store badges, authenticity indicators
4. Compare - Agent compares top options across official stores
5. Reviews - Read user reviews, ratings, photo reviews

Phase 2: Selection (Agent-Assisted)

1. Product Detail - Agent opens selected product page
2. Price Analysis - Compare 原价 vs 活动价 vs 88VIP价
3. Store Verification - Confirm 官方旗舰店 status
4. Service Check - Verify 假一赔四, 七天无理由退换, 运费险

Phase 3: Cart & Pre-Order (Agent-Assisted with Login)

1. Add to Cart - Agent adds item to cart (requires login)
2. Cart Review - Agent shows cart contents, quantities
3. Coupon Application - Agent checks 店铺券, 平台券, 88VIP discounts
4. Address Selection - Agent confirms delivery address
5. Order Summary - Agent generates complete order preview

Phase 4: Checkout (User-Controlled)

1. Handoff - Agent presents final order details
2. User Review - User confirms all details are correct
3. Payment - ⚠️ User completes payment manually
4. Confirmation - User shares order confirmation if desired

Agent Boundary: Stops at Phase 3. Never executes payment or final order submission.

Legacy: Decision-Only Mode (No Browser)

1. Identify the user's shopping need
2. Focus on public decision-relevant factors
3. Explain trade-offs
4. Give practical next-step advice

Output

For Shopping Assistance (v2.0)

Product Comparison

#	商品	价格	店铺类型	评分	服务保障
1	...	...	官方旗舰店	...	假一赔四

Selected Product

• 名称:
• 原价 / 活动价 / 88VIP价:
• 店铺: 官方旗舰店
• 服务保障: 假一赔四, 七天无理由, 运费险
• 优惠券:

Cart Summary (if applicable)

• 商品小计:
• 店铺券抵扣:
• 平台券抵扣:
• 88VIP折扣:
• 应付总额:

Next Steps

1. [Agent completed] ...
2. [User action] 打开淘宝/天猫 App 完成支付

For Decision-Only Mode (Legacy)

Best Option

State the strongest current choice.

Why

List the main reasons.

Caveats

List meaningful concerns or trade-offs.

Final Advice

Give a direct practical suggestion.

Agent Execution Guide

When User Says "帮我买..." / "帮我下单..."

text

User: "帮我买天猫的化妆品"
  ↓
Step 1: Confirm Intent
  "我来帮你搜索天猫的化妆品，筛选官方旗舰店，对比价格，加入购物车。
   最后需要你确认订单并完成支付。可以吗？"
  ↓
Step 2: Discovery Phase (No login required)
  - Search Tmall for "化妆品"
  - Filter: 官方旗舰店 only
  - Compare top 3 options
  - Check 假一赔四, 品牌授权 badges
  - Read reviews
  ↓
Step 3: Selection Phase (No login required)
  - User picks one option
  - Agent opens product page
  - Confirm 官方旗舰店 status
  - Check 88VIP price if applicable
  - Show final price
  ↓
Step 4: Cart Phase (⚠️ Requires login)
  "接下来需要登录你的淘宝/天猫账号才能加入购物车，
   请确认是否继续？"
  - If yes: proceed with browser automation
  - If no: provide manual instructions
  ↓
Step 5: Order Generation (Requires login)
  - Add to cart
  - Apply 店铺券, 平台券, 88VIP discounts
  - Select address
  - Calculate final price
  - Generate order preview
  ↓
Step 6: Handoff (User-controlled)
  "订单已准备好，请检查：
   [订单详情摘要]
   
   👉 请手动完成支付：
   1. 打开淘宝/天猫 App
   2. 进入购物车
   3. 点击结算
   4. 确认地址和优惠券
   5. 提交订单并支付"

Browser Automation Rules

Always announce before action:

• "正在搜索..."
• "正在筛选官方旗舰店..."
• "正在验证品牌授权..."
• "正在加入购物车..."

Snapshot key information:

• Product title, 原价, 活动价, 88VIP价
• Store badge (官方旗舰店/品牌直营)
• Service guarantees (假一赔四/七天无理由/运费险)
• Rating and review count
• Available coupons
• Brand authorization info

Stop conditions:

• Before any payment screen
• When CAPTCHA appears (hand to user)
• When login is required (ask first)
• When store is not 官方旗舰店 (warn user)

Login Handling

Option A: User already logged in (Chrome profile)

text

browser navigates to Tmall
If user profile has active session → proceed
If session expired → prompt user to login manually first

Option B: Manual mode (no login)

text

Agent provides:
- Exact search keywords
- Official store filter tips
- Brand verification checklist
- Step-by-step manual instructions
User executes manually

Tmall Store Types

Store Badge	Meaning	Trust Level
官方旗舰店	Official flagship	⭐⭐⭐⭐⭐
品牌直营店	Brand direct	⭐⭐⭐⭐⭐
专卖店	Authorized specialty	⭐⭐⭐⭐☆
专营店	Category store	⭐⭐⭐☆☆

Priority: 官方旗舰店 > 品牌直营店 > 专卖店 > 专营店

Service Guarantees

Badge	Meaning
假一赔四	Counterfeit = 4x compensation
七天无理由退换	7-day no-reason return
运费险	Free return shipping insurance
极速退款	Fast refund processing
正品保障	Authenticity guarantee

88VIP Benefits

• Discount: 9.5折 on most items
• Coupons: Monthly coupon allowance
• Free Shipping: Selected items
• Priority: Customer service priority

Quality Bar

Do:

• ✅ Focus on official flagship stores
• ✅ Verify brand authenticity
• ✅ Use browser automation for search/cart
• ✅ Add to cart and apply coupons (with consent)
• ✅ Generate order preview with all discounts
• ✅ Stay honest about not doing payment operations

Do not:

• ❌ Pretend to log in (ask first)
• ❌ Recommend non-official stores for branded goods
• ❌ Store user data persistently
• ❌ Execute payment or final order submission
• ❌ Guarantee authenticity without verification