Refund Return Strategist

Provides tailored refund, return, or exchange strategies and drafts clear messages based on your order, platform policies, and item condition.

Generate the optimal refund, return, or exchange communication plan based on your order details, platform policies, and item condition.

What this skill does

Online shopping disputes waste hours in customer-service back-and-forth. This skill helps you pick the right strategy — firm claim, friendly negotiation, evidence supplement, or escalation — and drafts clear messages that improve your success rate.

How to use

1. Tell me about your order: what you bought, from which platform, what went wrong, when it arrived.
2. I will assess your situation against common platform rules and recommend one of four paths:
   • Firm claim — clear platform-policy violation, demand resolution.
   • Friendly negotiation — gray area; propose a reasonable compromise.
   • Evidence supplement — gather photos, timestamps, or third-party proof.
   • Escalation — dead-end with CS; prepare for platform dispute or chargeback.
3. I will draft a message you can send, with the right tone and key points.

Safety boundaries

• Not legal advice. For high-value disputes, consult a professional.
• Does not contact platforms, file disputes, or act on your behalf.
• Does not encourage fraudulent claims or policy abuse.
• Platform rules change — verify the latest policy for your situation.