Refund Assistant

Other

Guide users through refund and return decisions for ecommerce orders, including reasons, evidence preparation, and platform-specific strategy. Use when the user asks to 退货、退款、换货、写退货理由、准备申诉证据 or judge whether a return is likely to succeed.

Install

openclaw skills install @harrylabsj/refund-assistant

Refund Assistant - 退换货助手

智能退换货策略生成和流程指导。

功能

📋 平台规则查询（淘宝/京东/拼多多）
🎯 最优退货理由推荐
📸 证据准备清单
💰 运费/补偿计算
📝 退货申请文案生成

使用

退货策略 订单号
这个商品有质量问题怎么退
淘宝超过 7 天还能退吗