Missing User Warnings
Medium
- Confidence
- 91% confidence
- Finding
- The playbook instructs operators to make recording mandatory and to conduct broad multi-channel outreach, but it does not provide a clear privacy, consent, retention, or lawful-basis framework beyond a brief verbal consent prompt. In practice, this can lead users to collect sensitive interview data, screen contents, and contact information without adequate disclosure, minimization, or handling safeguards, creating privacy/compliance risk and potential misuse of personal data.
