Vague Triggers
Medium
- Confidence
- 94% confidence
- Finding
- The trigger phrases are very broad, generic terms such as 'knowledge management', 'fintech', and 'financial customer service' that are likely to match ordinary financial-support requests outside the intended scope. In an agent-routing context, this can cause the skill to activate unintentionally, intercept user traffic, and answer regulated financial-service questions inappropriately or without proper domain-specific safeguards.
