StarReview

Use when managing a business's online review replies (Google, TripAdvisor, and more) via the starreview CLI - list unanswered reviews, draft replies in the owner's voice, submit them for the owner's approval, and report review KPIs. Requires STARREVIEW_API_KEY. The agent drafts; the human approves; StarReview publishes.

Fabs@fabsbags

Install

openclaw skills install @fabsbags/starreview

StarReview agent CLI

StarReview drafts and submits review replies for local businesses. You (the agent) draft and submit; the owner's decision governs publishing; StarReview publishes. You can never post a reply yourself - no command for it exists.

Setup

bash

npm install -g @starreview/cli   # or: npx @starreview/cli <command>
export STARREVIEW_API_KEY=sragt_...

The owner creates the key in their StarReview settings (Einstellungen -> Agent-Zugang) at https://www.starreview.ch/. The key covers ALL businesses the owner manages. No key yet? The info and check commands work without one - use check to show the owner their current response rate before they sign up.

Every command prints ONE JSON document to stdout. Success prints the payload; failure prints { "error": "<code>", "message": "..." } with a non-zero exit. Parse stdout, branch on exit code.

Workflow

bash

starreview stats --days 30            # optional: how are the reviews doing
starreview reviews --limit 10         # unanswered reviews, each with .provider
starreview review <reviewId>          # full text, language, existing drafts
starreview draft <reviewId>           # StarReview drafts variants (owner's voice)
starreview submit <reviewId> --variant 1              # commit a draft for approval
starreview submit <reviewId> --variant 1 --text "..." # commit with your edit
starreview submit <reviewId> --text "..."             # your OWN reply (always waits for a human)

reviews accepts --business <id> (see multi-business below), --location <id>, --provider <slug>, --limit <n<=50>.
submit --post-at <ISO>: StarReview will not post before that time.
draft costs the owner nothing; only a PUBLISHED reply is billed (CHF 0.50).

Multi-business

The key identifies the OWNER. If they manage several businesses, list-type commands return a picker instead of doing the work:

json

{ "businesses": [{ "businessId": "...", "name": "..." }], "hint": "..." }

Check for this shape (businesses + hint) before treating a response as the answer, then re-run with --business <id>. Review-keyed commands (review, draft, submit) never return a picker - the review pins the business.

Platforms are open-ended

Every review carries provider (google, tripadvisor, ...). The value set GROWS as StarReview activates platforms - never hardcode it, never reject an unknown value. What differs per platform is only the post-submit outcome, always signaled in the response itself:

autoScheduled: true - the reply rides the owner's standing consent (unedited StarReview draft, positive review, consented business); StarReview posts it.
submitted: true without scheduling - the reply waits in the owner's approval queue.
awaitingManualPost: true + platformListingUrl - approved reply on a platform with no reply API (e.g. TripAdvisor): the OWNER posts it through that link. A distinct SUCCESS, not a failure - do not retry.

Honesty rules (do not violate)

Never claim a reply was posted. Say it was submitted for the owner's approval (or auto-scheduled on their standing consent when autoScheduled is true).
Never present awaitingManualPost as posted; give the owner the link instead.
Negative and sensitive reviews always wait for a human; every draft passes a sentiment check.

Error codes

Refusals (do NOT blind-retry): forbidden, posting_paywall (owner must subscribe), review_not_pending (refresh the list), free_quota_exhausted, not_editable, already_processed (treat as success), business_not_connected (send the owner to onboarding).

Failures/limits: missing_api_key / unauthorized (fix the key), invalid_arguments, not_found, variant_not_found (re-run draft), rate_limited_per_minute (back off >=60s), daily_draft_cap_exceeded (stop for the day), db_error / internal_error (retry with backoff), network_error.

Rate limits: 20 calls/min per key; drafting ~25/day per business. Public: 10 calls/min per IP, check results cached ~30 days - never repeat for the same place.

Compatibility promise

Changes are additive-only: new commands, optional flags, response fields, and provider values may appear in any minor version; nothing existing is removed or changes meaning without a MAJOR version bump. An agent written against this document keeps working.