Natural-Language Policy Violations
High
- Confidence
- 99% confidence
- Finding
- The skill explicitly recommends different enforcement of cancellation/no-show policy based on nationality ('enforce policy consistently with non-UAE expat patients where appropriate'). That is discriminatory operational guidance tied to protected or sensitive demographic status and could cause unequal treatment, legal/regulatory exposure, reputational harm, and biased downstream agent behavior. In a clinic-operations skill, this is especially dangerous because it may be operationalized at scale by staff or assistants in patient-facing workflows.
