ClawHub

Complaint

v0.1.0

提供客诉处理的可落地指南与SOP。在开展客诉处理相关工作时调用。

⭐ 0· 142·0 current·0 all-time
by@clawkk

Install

OpenClaw Prompt Flow

Install with OpenClaw

Best for remote or guided setup. Copy the exact prompt, then paste it into OpenClaw for clawkk/complaint.

Previewing Install & Setup.
Prompt PreviewInstall & Setup
Install the skill "Complaint" (clawkk/complaint) from ClawHub.
Skill page: https://clawhub.ai/clawkk/complaint
Keep the work scoped to this skill only.
After install, inspect the skill metadata and help me finish setup.
Use only the metadata you can verify from ClawHub; do not invent missing requirements.
Ask before making any broader environment changes.

Command Line

CLI Commands

Use the direct CLI path if you want to install manually and keep every step visible.

OpenClaw CLI

Bare skill slug

openclaw skills install complaint

ClawHub CLI

Package manager switcher

npx clawhub@latest install complaint
Security Scan
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Benign
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OpenClawOpenClaw
Benign
high confidence
✓
Purpose & Capability
Name, description, and SKILL.md all describe complaint-handling SOPs; there are no unrelated requirements or capabilities.
✓
Instruction Scope
SKILL.md contains high-level, non-executable guidance (steps, KPIs, compliance notes). It does not ask the agent to read local files, access credentials, call external endpoints, or run commands.
✓
Install Mechanism
No install spec and no code files — instruction-only skill with no artifacts written to disk.
✓
Credentials
No environment variables, credentials, or config paths are requested; this is proportionate to an SOP/reference skill.
✓
Persistence & Privilege
always is false and the skill does not request persistent or elevated privileges.
Assessment
This skill is coherent and low-risk: it only provides written SOP guidance and does not request credentials or perform installs. Before using, review the SOP for accuracy and local legal compliance, ensure any personal data handling recommendations follow your organization's privacy rules, and confirm the agent will not be instructed (separately) to combine these instructions with actions that access systems or export data.

Like a lobster shell, security has layers — review code before you run it.

latestvk973sf1p9f207y5nhknrnyf5cs83f8ba
142downloads
0stars
1versions
Updated 1mo ago
v0.1.0
MIT-0
@clawkk
latest
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客诉处理 (complaint-handling)

目标与场景

  • 明确业务目标、核心指标与应用场景；设定落地时限与负责人。

操作步骤

  1. 明确范围与资源；2. 制定SOP；3. 数据接入与看板搭建；
  2. 小流量试点；5. 复盘优化；6. 标准化沉淀与知识库更新。

指标

  • 主指标与守护指标成体系；定义口径并固定报表节奏。

风险与合规

  • 遵守中国本地法规与平台规则；个人信息保护与数据最小化。

可复用清单

  • 模板、脚本、Checklist、报表与会议纪要结构。

生成日期：2026-03-17

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