Vague Triggers
Medium
- Confidence
- 94% confidence
- Finding
- The pricing auto-response includes broad trigger terms such as "how much" and especially generic pricing-related words that may appear in ordinary conversation, causing the bot to fire in contexts where the user is not actually requesting pricing details. In a WhatsApp business workflow, unintended activations can confuse customers, derail conversations, and expose canned pricing or sales messaging at the wrong time.
