Missing User Warnings
- Category
- Not specified by scanner
- Confidence
- 91% confidence
- Finding
The dispatch process instructs sending technicians job history and customer notes, which may contain personal details, access instructions, billing context, or other sensitive information, without any guidance on least-privilege access or secure handling. In field-service operations this sharing can be necessary, but absent restrictions it increases the risk of overexposure, inappropriate disclosure, or insecure transmission of customer information.
- Content
