ClawHub

zoho-support-claw

Integrates Zoho Desk with OpenClaw to ingest tickets, generate local embeddings, analyze open tickets, and propose draft replies using OpenAI.

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Install

openclaw skills install zoho-support-claw

zoho-support

Skill: zoho-support

Description: Integrates Zoho Desk with OpenClaw to ingest historical tickets, store local embeddings, analyse open tickets and propose draft replies.

Usage:

  • Install via clawhub/publish or copy to workspace skills.
  • Configure .env with ZOHO_TOKEN and OPENAI_API_KEY

Commands:

  • ingest: Run historical ingest (npm run ingest)
  • analyse: Analyse open tickets and generate drafts (npm run analyse)

Notes:

  • CommonJS project. No TypeScript.
  • Keep credentials in .env (don't commit).