Vague Triggers
Medium
- Confidence
- 88% confidence
- Finding
- The trigger guidance at the end uses a very broad natural-language pattern: "When the user says 'They said [objection]'...". Because this overlaps with ordinary conversation, the skill could activate unintentionally during unrelated chats, causing the agent to inject sales-objection handling behavior when the user did not explicitly request it. In context this is not overtly malicious, but it can still misroute conversations, override user intent, and create confusing or inappropriate responses.
