Missing User Warnings
Medium
- Confidence
- 93% confidence
- Finding
- The skill explicitly instructs agents to create durable issue records that include fields like Customer Identifier and Payment/Order Reference, but it provides no guardrails for minimizing, redacting, or securely handling potentially sensitive data. In a support/ops triage context, this increases the chance that agents persist customer-related information into trackers or logs that may have broader access, long retention, or weak protection.
