auto-customer-support

• Outcome: Pass
• Latest audit: May 29, 2026 at 8:37 PM UTC
• Version:
  1.0.0

Overview

This is a coherent FAQ-based customer-support scaffold with deployment cautions, not evidence of hidden or malicious behavior.

This skill appears safe to install for local testing. Before connecting it to real customer channels, disable Flask debug mode, avoid public exposure of the development server, keep channel credentials in environment variables or a secrets manager, and add explicit confirmation or staging tests before enabling automatic replies or ticket creation.

SkillSpector

By NVIDIA

Vulnerability Patterns

• Trigger Abuse: Overly Broad Trigger, Shadow Command Trigger, Keyword Baiting Trigger
• Prompt Injection: Instruction Override, Hidden Instructions, Exfiltration Commands
• Data Exfiltration: External Transmission, Env Variable Harvesting, File System Enumeration
• Privilege Escalation: Excessive Permissions, Sudo/Root Execution, Credential Access
• Supply Chain: Unpinned Dependencies, External Script Fetching, Obfuscated Code

Findings (1)

Vague Triggers

Medium

• Confidence: 90% confidence
• Finding: The trigger phrases are broad, everyday requests that could match normal conversation and invoke the skill unintentionally. In an automation skill that can send replies, create tickets, or connect to external channels, accidental activation can cause unwanted actions or disclosure of customer content to the wrong workflow.

VirusTotal

65/65 vendors flagged this skill as clean.