Missing User Warnings
Medium
- Confidence
- 94% confidence
- Finding
- The skill explicitly forwards full customer conversations, names, and phone numbers to the business owner via another messaging channel, but the description does not clearly warn users that their messages and identifiers may be shared outside the original support channel. This creates a privacy and consent gap and can expose sensitive personal data to unintended handling, especially if the owner's secondary channel is less secure or shared with others.
