Skill HubSpot CRM — USC SYNERGY
Description
Gestion complète du CRM HubSpot pour USC SYNERGY (centre de formation VAE).
Permet de rechercher, créer, modifier des contacts et deals, gérer les associations, et suivre le pipeline commercial.
Configuration requise
- Variable d'environnement :
HUBSPOT_ACCESS_TOKEN
- Owner par défaut : Mark IBBOU (ID: 32587387)
Pipelines
| Pipeline | ID | Usage |
|---|
| Sales Pipeline | default | Pipeline principal |
| Traitement des leads | 859619884 | Qualification prospects |
Stages du Sales Pipeline (default)
| Stage | ID |
|---|
| Appointment Scheduled | appointmentscheduled |
| Qualified To Buy | qualifiedtobuy |
| Presentation Scheduled | presentationscheduled |
| Decision Maker Bought-In | decisionmakerboughtin |
| Contract Sent | contractsent |
| Closed Won | closedwon |
| Closed Lost | closedlost |
Propriétés contact importantes
phone, mobilephone, hs_whatsapp_phone_number — Téléphones
source — Source du contact
ref — Référence interne
objet — Objet de la demande
fonction — Fonction professionnelle
Commandes disponibles
1. Rechercher un contact par téléphone
curl -s "https://api.hubapi.com/crm/v3/objects/contacts/search" \
-H "Authorization: Bearer $HUBSPOT_ACCESS_TOKEN" \
-H "Content-Type: application/json" \
-d '{
"filterGroups": [{
"filters": [{
"propertyName": "phone",
"operator": "EQ",
"value": "NUMERO_TEL"
}]
}],
"properties": ["firstname","lastname","email","phone","mobilephone","hs_whatsapp_phone_number","source","ref","objet","fonction"]
}'
Remplacer NUMERO_TEL par le numéro au format international (+33...)
Si aucun résultat, retenter avec mobilephone ou hs_whatsapp_phone_number
2. Rechercher un contact par email
curl -s "https://api.hubapi.com/crm/v3/objects/contacts/search" \
-H "Authorization: Bearer $HUBSPOT_ACCESS_TOKEN" \
-H "Content-Type: application/json" \
-d '{
"filterGroups": [{
"filters": [{
"propertyName": "email",
"operator": "EQ",
"value": "EMAIL_ADDRESS"
}]
}],
"properties": ["firstname","lastname","email","phone","mobilephone","source","ref","objet"]
}'
3. Rechercher un contact par nom
curl -s "https://api.hubapi.com/crm/v3/objects/contacts/search" \
-H "Authorization: Bearer $HUBSPOT_ACCESS_TOKEN" \
-H "Content-Type: application/json" \
-d '{
"filterGroups": [{
"filters": [{
"propertyName": "lastname",
"operator": "EQ",
"value": "NOM_FAMILLE"
}]
}],
"properties": ["firstname","lastname","email","phone","mobilephone","source","ref","objet"]
}'
4. Obtenir un contact par ID
curl -s "https://api.hubapi.com/crm/v3/objects/contacts/CONTACT_ID?properties=firstname,lastname,email,phone,mobilephone,hs_whatsapp_phone_number,source,ref,objet,fonction" \
-H "Authorization: Bearer $HUBSPOT_ACCESS_TOKEN"
5. Créer un nouveau contact
curl -s "https://api.hubapi.com/crm/v3/objects/contacts" \
-H "Authorization: Bearer $HUBSPOT_ACCESS_TOKEN" \
-H "Content-Type: application/json" \
-d '{
"properties": {
"firstname": "PRENOM",
"lastname": "NOM",
"email": "EMAIL",
"phone": "TELEPHONE",
"source": "SOURCE",
"hubspot_owner_id": "32587387"
}
}'
6. Mettre à jour un contact
curl -s -X PATCH "https://api.hubapi.com/crm/v3/objects/contacts/CONTACT_ID" \
-H "Authorization: Bearer $HUBSPOT_ACCESS_TOKEN" \
-H "Content-Type: application/json" \
-d '{
"properties": {
"PROPRIETE": "VALEUR"
}
}'
7. Lister les deals d'un contact
curl -s "https://api.hubapi.com/crm/v4/objects/contacts/CONTACT_ID/associations/deals" \
-H "Authorization: Bearer $HUBSPOT_ACCESS_TOKEN"
Récupère les IDs des deals, puis utiliser commande 9 pour les détails
8. Créer un deal
curl -s "https://api.hubapi.com/crm/v3/objects/deals" \
-H "Authorization: Bearer $HUBSPOT_ACCESS_TOKEN" \
-H "Content-Type: application/json" \
-d '{
"properties": {
"dealname": "VAE - NOM_CANDIDAT - DIPLOME",
"pipeline": "default",
"dealstage": "appointmentscheduled",
"amount": "MONTANT",
"hubspot_owner_id": "32587387"
}
}'
9. Obtenir un deal par ID
curl -s "https://api.hubapi.com/crm/v3/objects/deals/DEAL_ID?properties=dealname,pipeline,dealstage,amount,closedate,hubspot_owner_id" \
-H "Authorization: Bearer $HUBSPOT_ACCESS_TOKEN"
10. Mettre à jour le stage d'un deal
curl -s -X PATCH "https://api.hubapi.com/crm/v3/objects/deals/DEAL_ID" \
-H "Authorization: Bearer $HUBSPOT_ACCESS_TOKEN" \
-H "Content-Type: application/json" \
-d '{
"properties": {
"dealstage": "STAGE_ID"
}
}'
11. Associer un contact à un deal
curl -s -X PUT "https://api.hubapi.com/crm/v4/objects/deals/DEAL_ID/associations/contacts/CONTACT_ID" \
-H "Authorization: Bearer $HUBSPOT_ACCESS_TOKEN" \
-H "Content-Type: application/json" \
-d '[{"associationCategory":"HUBSPOT_DEFINED","associationTypeId":3}]'
12. Créer une note sur un contact
curl -s "https://api.hubapi.com/crm/v3/objects/notes" \
-H "Authorization: Bearer $HUBSPOT_ACCESS_TOKEN" \
-H "Content-Type: application/json" \
-d '{
"properties": {
"hs_note_body": "CONTENU_NOTE",
"hs_timestamp": "'$(date -u +%Y-%m-%dT%H:%M:%S.000Z)'"
}
}'
Après création, associer la note au contact avec commande 13
13. Associer une note à un contact
curl -s -X PUT "https://api.hubapi.com/crm/v4/objects/notes/NOTE_ID/associations/contacts/CONTACT_ID" \
-H "Authorization: Bearer $HUBSPOT_ACCESS_TOKEN" \
-H "Content-Type: application/json" \
-d '[{"associationCategory":"HUBSPOT_DEFINED","associationTypeId":202}]'
14. Créer une tâche
curl -s "https://api.hubapi.com/crm/v3/objects/tasks" \
-H "Authorization: Bearer $HUBSPOT_ACCESS_TOKEN" \
-H "Content-Type: application/json" \
-d '{
"properties": {
"hs_task_subject": "SUJET_TACHE",
"hs_task_body": "DESCRIPTION",
"hs_task_status": "NOT_STARTED",
"hs_task_priority": "MEDIUM",
"hs_timestamp": "'$(date -u +%Y-%m-%dT%H:%M:%S.000Z)'",
"hubspot_owner_id": "32587387"
}
}'
15. Associer une tâche à un contact
curl -s -X PUT "https://api.hubapi.com/crm/v4/objects/tasks/TASK_ID/associations/contacts/CONTACT_ID" \
-H "Authorization: Bearer $HUBSPOT_ACCESS_TOKEN" \
-H "Content-Type: application/json" \
-d '[{"associationCategory":"HUBSPOT_DEFINED","associationTypeId":204}]'
16. Lister les contacts récents (dernières 24h)
curl -s "https://api.hubapi.com/crm/v3/objects/contacts/search" \
-H "Authorization: Bearer $HUBSPOT_ACCESS_TOKEN" \
-H "Content-Type: application/json" \
-d '{
"filterGroups": [{
"filters": [{
"propertyName": "createdate",
"operator": "GTE",
"value": "'$(date -d '24 hours ago' +%s)000'"
}]
}],
"sorts": [{"propertyName":"createdate","direction":"DESCENDING"}],
"properties": ["firstname","lastname","email","phone","source","createdate"],
"limit": 20
}'
17. Lister les deals par stage
curl -s "https://api.hubapi.com/crm/v3/objects/deals/search" \
-H "Authorization: Bearer $HUBSPOT_ACCESS_TOKEN" \
-H "Content-Type: application/json" \
-d '{
"filterGroups": [{
"filters": [{
"propertyName": "dealstage",
"operator": "EQ",
"value": "STAGE_ID"
}]
}],
"properties": ["dealname","dealstage","amount","closedate","pipeline"],
"limit": 50
}'
18. Compter les deals par pipeline
curl -s "https://api.hubapi.com/crm/v3/objects/deals/search" \
-H "Authorization: Bearer $HUBSPOT_ACCESS_TOKEN" \
-H "Content-Type: application/json" \
-d '{
"filterGroups": [{
"filters": [{
"propertyName": "pipeline",
"operator": "EQ",
"value": "PIPELINE_ID"
}]
}],
"limit": 0
}'
Le champ total dans la réponse donne le nombre
19. Recherche globale de contacts
curl -s "https://api.hubapi.com/crm/v3/objects/contacts/search" \
-H "Authorization: Bearer $HUBSPOT_ACCESS_TOKEN" \
-H "Content-Type: application/json" \
-d '{
"query": "TERME_RECHERCHE",
"properties": ["firstname","lastname","email","phone","source"],
"limit": 10
}'
20. Supprimer un contact (archiver)
curl -s -X DELETE "https://api.hubapi.com/crm/v3/objects/contacts/CONTACT_ID" \
-H "Authorization: Bearer $HUBSPOT_ACCESS_TOKEN"
Action irréversible — demander confirmation avant exécution
Scénarios métier
Nouveau prospect WhatsApp
- Rechercher par téléphone (cmd 1) sur les 3 champs
- Si inexistant → Créer contact (cmd 5) avec source="WhatsApp"
- Créer deal VAE (cmd 8)
- Associer contact au deal (cmd 11)
- Créer note avec contexte conversation (cmd 12 + 13)
Suivi candidat VAE
- Rechercher contact (cmd 1/2/3)
- Lister ses deals (cmd 7)
- Récupérer détails deal (cmd 9)
- Mettre à jour stage si progression (cmd 10)
- Ajouter note de suivi (cmd 12 + 13)
Rapport pipeline quotidien
- Compter deals par pipeline (cmd 18)
- Lister deals par stage (cmd 17) pour chaque stage actif
- Lister contacts créés dernières 24h (cmd 16)
Webhooks n8n (à configurer)
Note : Ces webhooks sont des placeholders. Les activer dans n8n quand les workflows seront prêts.