Missing User Warnings
Medium
- Confidence
- 91% confidence
- Finding
- The skill explicitly instructs the agent to collect contact details and use client history for personalization, but it provides no user-facing notice about what personal data is collected, why it is needed, how long it is retained, or who can access it. In a booking workflow that combines identity, visit history, and payment-related actions, this omission increases privacy and compliance risk and can lead to over-collection or misuse of personal data.
