Voice of Customer
PassAudited by VirusTotal on May 13, 2026.
Overview
Type: OpenClaw Skill Name: voice-of-customer Version: 1.1.0 The 'Voice of Customer' skill bundle is a collection of instructional Markdown files and templates designed to guide an AI agent through a business analysis workflow. It contains no executable code, scripts, or network-enabled commands. The instructions in SKILL.md and the supporting reference files (sentiment-scoring-guide.md, feedback-taxonomy-reference.md) are strictly aligned with the stated purpose of analyzing customer feedback and do not contain any evidence of prompt injection attacks, data exfiltration, or malicious intent.
Findings (0)
Artifact-based informational review of SKILL.md, metadata, install specs, static scan signals, and capability signals. ClawScan does not execute the skill or run runtime probes.
Raw support tickets, chats, surveys, and quotes may expose customer names, contact details, order information, complaints, or other sensitive business/customer data in the analysis output.
The skill explicitly asks the user to process customer-support/chat data and include representative quotes and segment information; this is purpose-aligned, but those inputs and outputs may contain personal or confidential customer information.
Support tickets and live chat transcripts ... Normalize: assign source, date, rating if available, and customer segment ... Extract verbatim quotes that best represent each theme
Use only authorized datasets, redact personal identifiers and secrets, anonymize verbatim quotes where possible, and review outputs before sharing them.