Vague Triggers
Medium
- Confidence
- 93% confidence
- Finding
- The trigger description is broad enough to activate on many ordinary CRM-related requests, including generic terms like CRM, Deal, Contact, and Account. In a skill that can perform write operations against live business records, unintended invocation increases the chance that the agent selects this skill when the user did not explicitly intend to use Bigin, which can expose CRM data or lead to mistaken modifications if later user intent is misinterpreted.
