Freshservice

Security checks across malware telemetry and agentic risk

Overview

This is a disclosed Freshservice integration that can manage live help desk data through Membrane, with no evidence of hidden or malicious behavior.

Install only if you trust Membrane and intend to let the agent work with Freshservice data. Use the least-privileged Freshservice connection practical, and require explicit approval before create, update, delete, or non-read-only proxy requests.

SkillSpector

By NVIDIA

Vulnerability Patterns

Prompt InjectionInstruction Override, Hidden Instructions, Exfiltration Commands
Data ExfiltrationExternal Transmission, Env Variable Harvesting, File System Enumeration
Privilege EscalationExcessive Permissions, Sudo/Root Execution, Credential Access
Supply ChainUnpinned Dependencies, External Script Fetching, Obfuscated Code
Excessive AgencyUnrestricted Tool Access, Autonomous Decision Making, Scope Creep

Findings (1)

Missing User Warnings

Medium

Confidence: 88% confidence
Finding: The skill documents destructive operations such as deleting tickets without instructing the agent to require explicit user confirmation or warn about irreversible effects. In an agent setting, this increases the risk of accidental or over-broad destructive actions against production help desk data.

VirusTotal

65/65 vendors flagged this skill as clean.

View on VirusTotal